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What is Health Systems Science?
Health Systems Science (HSS) is the study of how healthcare is delivered, how healthcare professionals work together, and how systems can improve patient outcomes.
3 Pillars of Medical Education
Basic Science | Disease mechanisms |
Clinical Science | Diagnosis and treatment |
Health Systems Science | Healthcare delivery and improvement |
Why Do We Need HSS?
Excellent physicians can still have poor patient outcomes if the healthcare system creates barriers.
Healthcare Barriers
Lack of transportation
Medication costs
Insurance limitations
Poor communication between providers
Fragmented care
Limited healthcare access
The Six Core Domains of Health Systems Science
Healthcare Structures & Processes
Healthcare Policy, Economics & Management
Clinical Informatics & Health Technology
Population Health
Value-Based Care
Health System Improvement
Healthcare Structures & Processes
Focus: How healthcare is organized.
Examples:
Hospitals
Clinics
Referrals
Care coordination
Patient flow
Ask yourself: How does the patient move through the healthcare system?
Healthcare Policy, Economics & Management
Focus: How healthcare is financed and regulated.
Examples:
Medicare
Medicaid
Insurance
Healthcare costs
Resource allocation
Ask yourself: Who pays for care?
Clinical Informatics & Health Technology
Focus: Using technology to improve healthcare.
Examples:
Electronic Health Records (EHR)
Clinical Decision Support
Telehealth
Artificial Intelligence
Patient Portals
Ask yourself: What technology is helping clinicians make better decisions?
Population Health
Focus: Improving health for groups of people rather than just individual patients.
Examples:
Vaccination campaigns
Smoking cessation
Community health programs
Chronic disease prevention
Includes: Social Determinants of Health
Examples:
Housing
Food access
Transportation
Education
Employment
Ask yourself: What community factors influence health?
Value-Based Care
Focus: Providing high-quality care while controlling costs.
Traditional healthcare asks:
"How much care was provided?"
Value-based care asks:
"Did the patient actually get better?"
Think: Value = Outcomes / Cost
Health System Improvement
Focus: Improving healthcare processes.
Examples:
Reducing medication errors
Improving patient safety
Shortening wait times
Improving discharge processes
Common tools:
PDSA Cycle
Root Cause Analysis
Lean
Six Sigma
Ask yourself: How can we improve this process?
Modern physicians have two roles:
—-- Treats individual patients.
Examples:
Diagnose disease
Prescribe medications
Counsel patients
—-- Works to improve healthcare for everyone.
Examples:
Participate in Quality Improvement
Improve patient safety
Report safety concerns
Work with interdisciplinary teams
Advocate for patients
Improve healthcare delivery
Remember: Physicians are leaders, not just caregivers.
Clinician
Systems Citizen
Systems Influence Patient Outcomes
Patient outcomes are affected by more than medical knowledge.
Examples include:
Insurance
Transportation
Cost of medications
Health literacy
Social support
Access to specialists
Communication between providers
Example:
A physician prescribes the perfect medication.
The patient cannot afford it.
Outcome? The treatment fails, not because the medication was ineffective, but because of a system-level barrier.
Clinical Informatics vs. Health System Improvement
Clinical Informatics | Health System Improvement |
Uses technology | Improves processes |
EHR | PDSA Cycle |
Telehealth | Lean |
Dashboards | Root Cause Analysis |
Clinical Decision Support | Workflow redesign |
AI | Quality Improvement |
Technology = —
Processes = —-
Technology = Informatics
Processes = Improvement
Electronic Health Record
Clinical Decision Support
Telehealth
EHR, patient portal, AI, telehealth
Clinical Informatics
Quality Improvement Team
Root Cause Analysis
Lean/Six Sigma
PDSA, workflow redesign, reducing errors
Health System Improvement
Insurance Coverage
Medicare, Medicaid, insurance, reimbursement
Policy, Economics and Management
Community Health
Vaccination campaign, community health, SDOH
Population Health
Cost + Outcomes
Cost and quality together
Value-Based Care
Care Coordination
Patient movement through healthcare
Patient Flow
Structures & Processes
· HSS is the — of medical education.
· Healthcare systems influence patient outcomes.
· Physicians care for —.
· HSS emphasizes —-.
· Excellent physicians understand both medicine and the systems in which medicine is practiced.
third pillar
both patients and systems
quality, safety, teamwork, value, and continuous improvement
Physician improving a hospital or clinic process
Systems Citizen
Is the focus on technology? →
Clinical Informatics
Is the focus on improving a workflow or reducing errors? →
Health System Improvement
Is the focus on payment, insurance, or policy? →
Healthcare Policy, Economics & Management
Is the focus on community-level health or social determinants? →
Population Health
Is the focus on balancing outcomes with cost? →
Value-Based Care
Is the focus on how care is organized or coordinated? →
Healthcare Structures & Processes