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Information Systems (IS)
IS = IT + People + Process + Structure.
Information Systems Processing Cycle
Input, Processing, Storage, Output, and Control.
Business Rule
Defines or restricts business operations to control behavior.
Michael Porter’s Value Chain
To analyze competitive advantage by breaking down a business into primary and support activities.
Enterprise Resource Planning (ERP)
Integrates information flow within and between business processes.
Explicit Knowledge
Easily expressed and shared knowledge.
Tacit Knowledge
Difficult to articulate knowledge, rooted in experiences.
Customer Relationship Management (CRM) System
Manage interactions with customers to enhance relationships.
Database
An organized collection of data.
Knowledge Management (KM)
To generate, capture, codify, and transfer knowledge within an organization.
Data Mining
Identifying patterns and trends in large datasets.
Big Data
Massive volumes of structured and unstructured data beyond traditional processing capabilities.
Open Systems
Interact with their environment.
Closed Systems
Operate in isolation.
Three Vs of Big Data
Volume, Velocity, and Variety.
Business Process Reengineering (BPR)
To fundamentally rethink and radically redesign business processes for dramatic improvement.
Primary Key in a Database
A unique identifier for each record in a table.
Data and Information
Data is codified raw facts; information is data processed and given meaning.
Executive Information System (EIS)
High-level, summarized information for senior managers.
Supply Chain Management (SCM)
Managing the flow of goods, information, and money between suppliers and customers.
Decision Support System (DSS)
To help decision-makers handle semi-structured or unstructured problems.