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Communication
Both an “art” and a “process”
Language
Transmission
Grammar
Meaning
Body language
Social use
what are the features of communication
Non- verbal communication and verbal communication
what are the two types of communication according to mode
Verbal communication
it came from the latin adjective which means “word”
More personal and informal.
Provides more interaction
Makes immediate feedback.
It is very fast and non-expensive.
Merits of Verbal Communication
Non- verbal communication
Define as the process of using wordless message to generate meaning.
Facial Expressions
Eye Contact
Gestures
Fashion
Behavior (touch and voice)
Forms of Non – Verbal Communication
Sender, medium, receiver, message, and feedback
5 process of communication