Motivation Flashcards

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Flashcards for reviewing key concepts related to motivation, including theories, methods, and related terminology.

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40 Terms

1
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__: the internal and external factors that stimulate the desire in workers to be continually interested in, and committed to, doing a job well.

The internal and external factors that stimulate the desire in workers to be continually interested in, and committed to, doing a job well.

2
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Well-motivated workers benefit businesses through __.

High productivity, low labor turnover, useful suggestions, and willingness to seek promotion and responsibility.

3
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Human needs that can be satisfied at work include __.

Money, social connection, challenge, significance, and certainty.

4
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Taylor's research techniques, still used in industry, include __.

Establishing an idea or hypothesis, studying and recording performance at work, altering working methods, and re-recording performance.

5
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__: payment to a worker for each unit produced.

Payment to a worker for each unit produced.

6
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Taylor's scientific approach to improving worker output includes __.

Select workers, observe them, record the time, identify the quickest method, train all workers, supervise workers, and pay workers based on results.

7
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Workers were suspicious of Taylor's approach because __.

Workers' leaders believed it would lead to more work but no more pay or benefits.

8
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The more common view now is that __.

Workers have a wide range of needs that can be met from work.

9
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Mayo's Hawthorne effect conclusions include __.

Changes in working conditions and pay levels have little effect, consultation improves motivation, working in teams improves productivity, giving workers control improves motivation, and groups can establish their own targets.

10
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__ is applied in many types of modern business organization to benefit from the Hawthorne effect.

Team or group working.

11
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Maslow believed that __.

Our needs determine our actions; we will always try to satisfy them.

12
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Maslow summarised human needs in the form of a __.

Physical needs, safety needs, social/belonging needs, esteem needs, and self-actualization.

13
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__: a sense of self-fulfilment reached by feeling enriched and developed by what one has learned and achieved.

A sense of self-fulfilment reached by feeling enriched and developed by what one has learned and achieved.

14
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Herzberg stated that job satisfaction results from five main factors called the __.

Achievement, recognition for achievement, the work itself, responsibility, and advancement.

15
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Herzberg stated that job dissatisfaction results from five main factors called the __.

Company policy and administration, supervision, salary, relationships with others, and working conditions.

16
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__: aspects of a worker's job that can lead to positive job satisfaction.

Aspects of a worker's job that can lead to positive job satisfaction.

17
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__: aspects of a worker's job that have the potential to cause dissatisfaction.

Aspects of a worker's job that have the potential to cause dissatisfaction.

18
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Job enrichment aims __.

To use the full capabilities of workers by giving them the opportunity to do more challenging and fulfilling work.

19
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The three main features of job enrichment are __.

Complete units of work, feedback on performance, and a range of tasks.

20
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McClelland described three types of motivational need: __.

Achievement motivation, authority/power motivation, and affiliation motivation.

21
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Vroom argued that managers should try to ensure workers believe __.

Increased work effort will increase performance and that this increased performance will lead to valued rewards.

22
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__ is the most common way of paying manual, clerical, and non-management workers.

Time-based wage rate.

23
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__: payment to a worker made for each period of time worked.

Payment to a worker made for each period of time worked.

24
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__: annual income that is usually paid on a monthly basis.

Annual income that is usually paid on a monthly basis.

25
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__: a payment to a salesperson for each sale made.

A payment to a salesperson for each sale made.

26
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__: a payment made in addition to the contracted wage or salary.

A payment made in addition to the contracted wage or salary.

27
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__: a bonus scheme to reward employees for above-average work performance.

A bonus scheme to reward employees for above-average work performance.

28
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__: a bonus for employees based on the profits of the business.

A bonus for employees based on the profits of the business.

29
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__: a scheme that gives employees shares in the company they work for.

A scheme that gives employees shares in the company they work for.

30
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__: benefits given, separate from pay, by an employer to some or all employees.

Benefits given, separate from pay, by an employer to some or all employees.

31
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__: a scheme that allows employees to switch from one job to another.

A scheme that allows employees to switch from one job to another.

32
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__: an attempt to increase the scope of a job by broadening or deepening the tasks undertaken.

An attempt to increase the scope of a job by broadening or deepening the tasks undertaken.

33
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__: the restructuring of a job to make the work more interesting, satisfying, and challenging.

The restructuring of a job to make the work more interesting, satisfying, and challenging.

34
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__: the gaining of new or advanced skills and knowledge.

The gaining of new or advanced skills and knowledge.

35
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__: the advancement of an employee within a business to a higher level.

The advancement of an employee within a business to a higher level.

36
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__: the level of recognition offered by an employer to employees.

The level of recognition offered by an employer to employees.

37
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__: active encouragement of employees to become involved in decision making.

Active encouragement of employees to become involved in decision making.

38
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__: production is organised so that groups of workers undertake complete units of work.

Production is organised so that groups of workers undertake complete units of work.

39
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__: the giving of skills, resources, authority, and opportunity to employees.

The giving of skills, resources, authority, and opportunity to employees.

40
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__: a voluntary group of workers who meet regularly to discuss work-related problems.

A voluntary group of workers who meet regularly to discuss work-related problems.