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Code of ethics
a document that describes the values and expectations that guide decision making by all employees in the firm
code of conduct
a document that translates the code of ethics into specific rules regarding behaviors and practices that are prohibited or required
CES (corporate social responsibility, ethics, sustainability
corporate goverance acronym
PELE (philanthropic, ethical, legal, economic)
pyramid of ethical behavior
Community, environment, marketplace, workplace
CSR
utilitarian approach
most good/ least harm
rights approach
best protects and respects the moral rights of everyone
fairness approach
everyone should be treated equally and fairly
common good approach
welfare of the entire community/nation, respect and compassion for all
virtue approach
ideal virtues that provide for the full development of our humanity
IECAR
ethical framework
corporate governance
the system of procedures and processes by which corporations are managed, directed, and controlled
state owned enterprise (SOE)
a company that is founded and owned by a government in order to undertake commerical activities on the government’s behalf
small and medium sized enterprise (SME)
a company with 500 or fewer employees (as defined in Canada and the US)
multinational enterprise (MNE)
a large company with substantial resources that performs various business activities through a network of subsidiaries and affiliates located in multiple countries
international trade
exchange of products and services across national borders, typically through exporting and importing
international portfolio investment
passive ownership of foreign securities such as stocks and bonds for the purpose of generating financial returns
globalization of markets
ongoing economic integration and growing interdependency of countries worldwide
focal firm
The initiator of an international business transaction, which conceives, designs, and produces offerings intended for consumption by customers worldwide. they are primarily MNEs and SMEs
facilitator
a firm or an individual with a special expertise in banking, legal advice, customs clearance, or related support services that assists focal firms in the performance of international business transactions
distribution channel intermediary
a specialist firm that provides various logistics and marketing services for focal forms as part of the international supply chain, both in the home country and abroad
commerical risk
firm’s potential loss or failure from poorly conceived or executed business strategies, tactics, or procedures
value chain
the sequence of value-adding activities the firm performs in the course of developing, producing, marketing, and servicing a product
world trade organization (WTO)
a multilateral governing body empowered to regulate international trade and investment
uncertainty avoidance
the extent to which people can tolerate risk and uncertainty in their lives
socialization
the process of learing the rules and behavioral patterns appropriate to one’s given society
self-reference criterion
the tendency to view others cultures through the lens of one’s own culture
power distance
describes how a society deals wth the inequalities in power that exist among people
geocentric orientation
a global mindset that enables the manager to understand a business or market without regard to country boundaries
cultural metaphor
a distinctive tradition or institution strongly associated with a particular society
critical incident analysis (CIA)
a method for analyzing awkward situations in cross-cultural encounters by developing objectivity and empathy for other points of view
acculturation
the process of adjusting and adapting to a culture other than one’s own
sustainability
meeting humanity’s needs without harming future generations
intellectual property rights
the legal claim through which the proprietary assets of firms and individuals are protected from unauthorized use by other parties
intellectual property
ideas or works created by individuals or firms, including discoveries and inventions; artisitc, musical, and literary works; and words, phrases, symbols, and designs
ethical dilemma
a problem that involved two or more possible solutions, all of which entail violating moral principles and values
ethics
Moral principles and values that govern the behavior of people, firms, and governments regarding right and wrong
corruption
the practice of obtaining power, personal gain, or influence through illegitimate means, usually at other’s expense
corporate social responsibility (CSR)
a manner of operating a business that meets or exceeds the ehtical, legal, commerical, and public expectations of stakeholders, including customers, shareholders, employees, and committees