Chapter 1: What is Organizational Behavior

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Last updated 2:28 PM on 8/13/26
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12 Terms

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OB Focuses on

individuals, groups, structures

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Organization

people working together toward common goals

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Organizational behavior

field studying attitudes & behaviors of individuals and groups

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Why OB Matters

improves people skills & increases profitability

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How we understand OB: Intuition

gut feeling

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How we understand OB: Theory

collection of assertions both verbal & symbolic

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How we understand OB: Systematic study

behavior isn’t random uses controlled data & correlations

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How we understand OB: Evidence based management

bases decisions on the best available scientific evidence

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Examples of theory

conscientiousness - organized plan ahead - productivity

pay - justice perception - turnover intention

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contingency variables

OB concepts must reflect situational conditions

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Model

abstraction of reality - simplified version of real world phenomenon

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Implications for managers

use metrics and situational variables rather than hunches to explain cause and effect relationships