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Attribution Theory
The theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
Dispositional Attributions
Attributing behavior to a person’s internal characteristics
Situational Attributions
Attributing behavior to the situation
Fundamental Attribution Error
Tendency for observers to underestimate the situation and overestimate personal disposition in explaining others’ behavior
Actor-Observer Bias
Tendency to attribute others' behavior to disposition and our own to the situation
Self-Serving Bias
Tendency to attribute our successes to internal causes and failures to external ones
Explanatory Style
Way people explain events, either positively or negatively
Internal Locus of Control
Belief that you control and are responsible for what happens to you
External Locus of Control
Belief that what happens is due to fate, luck, or other people
Mere Exposure Effect
Repeated exposure to novel stimuli increases liking of them
Self-Fulfilling Prophecy
Belief that leads to its own fulfillment
Social Comparison Theory
Idea that we evaluate ourselves by comparing to others
Relative Deprivation
Belief that one is worse off than others with whom one compares oneself
Stereotype
Generalized belief about a group of people
Prejudice
Unjustifiable negative attitude toward a group and its members
Discrimination
Unjustifiable negative behavior toward a group and its members
Cognitive Load
Amount of information our working memory can process at once
Implicit Attitudes
Unconscious beliefs or feelings that influence behavior
Just-World Phenomenon
Belief that people get what they deserve
Out-Group Homogeneity Effect
Tendency to view out-group members as more similar than in-group members
Ethnocentrism
Belief that one’s culture is superior to others
Belief Perseverance
Tendency to cling to beliefs even when presented with contradictory evidence
Confirmation Bias
Tendency to favor information that supports our beliefs
Cognitive Dissonance
Mental discomfort when actions conflict with attitudes
Social Norms
Expected standards of behavior
Social Influence Theory
Explains how individuals conform to group norms and expectations
Normative Social Influence
Conforming to gain approval or avoid disapproval
Informative Social Influence
Conforming because we believe others’ interpretation of reality
Persuasion
Process of influencing others’ beliefs or behaviors
Peripheral Route Persuasion
Persuasion based on superficial cues
Central Route Persuasion
Persuasion based on logical arguments and content
Halo Effect
Tendency to think someone with one good trait has others as well
Foot-in-the-Door Phenomenon
Agreeing to small request increases likelihood of agreeing to a larger one later
Door-in-the-Face Phenomenon
Refusing a large request increases likelihood of agreeing to a smaller one
Conformity
Adjusting behavior or thinking to match group standard
Obedience
Complying with a direct order from authority
Conditions that Strengthen Obedience
Authority presence, proximity, legitimacy, no role models for defiance
Individualism
Emphasizing personal goals and individual identity
Collectivism
Emphasizing group goals and social roles
Multiculturalism
Recognition and respect of cultural differences
Group Polarization
Tendency for group discussion to strengthen the group’s prevailing opinions
Groupthink
Desire for harmony overrides realistic appraisal of alternatives
Diffusion of Responsibility
Reduction in sense of responsibility when others are present
Social Loafing
Tendency to exert less effort in group tasks
Deindividuation
Loss of self-awareness in group situations
Social Facilitation
Improved performance on simple tasks in presence of others
False Consensus Effect
Tendency to overestimate how much others share our beliefs
Superordinate Goals
Shared goals that override differences among people
Social Trap
Situation where pursuing self-interest leads to group loss
Industrial-Organizational Psychology
Applies psychological concepts to the workplace
Prosocial Behavior
Voluntary behavior intended to benefit others
Altruism
Unselfish concern for the well-being of others
Social Responsibility Norm
Expectation to help those who need help
Bystander Effect
Likelihood of helping decreases when others are present
Personality
Individual’s characteristic patterns of thinking, feeling, and acting
Psychodynamic Theory
Views personality as interaction between unconscious and conscious mind
Unconscious
Reservoir of mostly unacceptable thoughts, feelings, and memories
Ego
Conscious part of personality that mediates demands of id, superego, and reality
Defense Mechanisms
Ego’s protective methods for reducing anxiety
Repression
Banishes anxiety-arousing thoughts from consciousness
Regression
Retreating to a more infantile stage of development
Reaction Formation
Switching unacceptable impulses into their opposites
Projection
Disguising one’s impulses by attributing them to others
Rationalization
Offering self-justifying explanations
Displacement
Redirecting impulses toward a safer object or person
Denial
Refusing to believe or perceive painful realities
Sublimation
Transforming unacceptable impulses into socially valued motivations
Projective Test
Personality test providing ambiguous stimuli to reveal inner dynamics
Preconscious
Information that is not conscious but retrievable into awareness
Humanistic Psychology
Focuses on potential for healthy personal growth
Unconditional Positive Regard
Acceptance and support regardless of what a person says or does
Self-Actualization
Motivation to fulfill one’s full potential
Social-Cognitive Theory
Personality is shaped by interaction of behavior, cognition, and environment
Reciprocal Determinism
Interacting influences of behavior, cognition, and environment
Self-Concept
Our understanding and evaluation of who we are
Self-Esteem
One’s feelings of self-worth
Self-Efficacy
Belief in one’s ability to succeed at a task
Trait
Characteristic pattern of behavior
Personality Inventory
Questionnaire used to assess traits
Factor Analysis
Statistical method identifying trait clusters
The Big Five Personality Factors
Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism (OCEAN)
Drive Reduction Theory
Physiological needs create tension that motivates satisfying the need
Arousal Theory
People seek optimal levels of arousal
Optimal Level of Arousal
Moderate arousal leads to best performance
Yerkes-Dodson Law
Moderate arousal = optimal performance
Self-Determination Theory
Motivation to meet needs of competence, autonomy, and relatedness
Intrinsic Motivation
Doing something for its own sake
Extrinsic Motivation
Doing something for rewards or to avoid punishment
Instinct
Unlearned, fixed behavior pattern
Instinct Theory
Behavior is motivated by biological instincts
Lewin’s Motivational Conflicts Theory
Explains conflicts involving choice
Approach-Approach Conflict
Choosing between two positive options
Avoidance-Avoidance Conflict
Choosing between two negative options
Approach-Avoidance Conflict
One option has both positive and negative aspects
Multiple Approach-Avoidance Conflict
Choosing between options with multiple pros and cons
Sensation-Seeking Theory
Some people have a high need for varied, novel experiences
Leptin
Hormone that reduces hunger
Ghrelin
Hormone that increases hunger
Lateral Hypothalamus
Stimulates hunger ("on" switch)
Ventromedial Hypothalamus
Suppresses hunger ("off" switch)