10 - Team Alignment, Change Management & High-Performance Teams

Vocabulary flashcards summarizing essential terms and definitions from SPHL-7230 Lecture #10 on Team Alignment, Change Management, High-Performance Teams, and Ethics.

Team Alignment

A condition in which appropriate project participants work within acceptable tolerances to pursue a uniformly defined and understood set of objectives throughout the project life-cycle.

Alignment Process

A cyclical procedure—develop survey, conduct stakeholder survey, analyze data, hold workshop, implement solutions, provide feedback, repeat survey—used to create and maintain team alignment.

Work Control

The systematic process of planning, authorizing, executing, and reviewing tasks to ensure safety, quality, and efficiency.

Alignment Barriers – Culture

Lack of clearly divided responsibility and mutual accountability within work control processes.

Alignment Barriers – Execution

Insufficient engagement of workers, management, and craft personnel in work planning and execution.

Alignment Barriers – Communication

Inadequate vertical or horizontal information flow between management, functions, and craft workers.

Alignment Barriers – Tools

Poor collection or use of feedback and lessons learned, leading to repeated mistakes.

Change Management

A structured approach for preparing, supporting, and helping individuals and organizations adapt to change.

Personal Responses to Change

Fight it; accept it reluctantly and do nothing; or accept it and pursue new opportunities.

Technical & Personal Diversity

Wide range of skills, experiences, personalities, and emotional intelligence that complement one another.

Emotional Intelligence (EQ)

Capacity to manage one’s behavior, navigate social complexities, and make decisions that yield positive results.

Clear Goals & Expectations

Well-defined objectives, roles, schedules, and deliverables understood by every team member.

Effective Communications

Clear, concise oral and written exchanges that encourage questions, ideas, and timely issue resolution.

Trust (Team Attribute)

Reliance on team members to meet commitments at the promised quality and schedule.

Ownership (Team Attribute)

Empowerment and accountability for both individual contributions and overall team outcomes.

Alignment (Team Attribute)

Continuous focus on shared objectives, reinforced whenever participants or project goals change.

High-Performance Workplace

Environment characterized by clear vision, defined roles, adequate resources, regular communication, and rapid conflict resolution.

PMI Code of Ethics and Professional Conduct

Guidelines for project managers based on Responsibility, Respect, Fairness, and Honesty.