Exam 2 Organizational Culture & Strategic Planning

What are the external factors that influence organizational culture?

• Industry trends

• Performance goals

• Market stability

• Legal climate

What are the internal factors that influence organizational culture?

• Ownership

• Mission

• Management style

• Competitive strategies

What is the mission?

• Why an organization exists

• Purpose

• Explains what organization does, who it serves, how & where services are provided, expectations that are to be fulfilled

What is the vision?

• “Path finding - where does organization want to get to”

• Identifies desirable future state of organization (long-term, lofty, ultimate goal)

• Encourages changes in behavior (inspirational/motivational)

What are values?

• What is most important to an organization

• Influences & guides action of employees

What is structure?

Defines intended configuration of positions, job duties, and lines of authority among different parts of organization

What is the process of strategic planning?

• Review guiding documents

  • Mission, Vision, Values

• Analyze current state

• Establish priorities

  • Based on analysis, determine most important wants/needs

• Create goals & outcomes

  • SMART

• Identify strategies

  • What you’ll do to meet outcomes

• Assess outcomes

  • Measure progress relative to desired outcomes

What is a SWOT analysis?

• Used to analyze current state of organization

• Assesses internal & external environment

What is a SOAR analysis?

• Used to analyze current state

• Strengths, Opportunities, Aspirations, Results