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self-fulfilling prophecy
something operates to bring about its own fulfillment, such as with first impressions
internal attributions
dispositional, personal characteristics in explaining behavior
external attributions
situational factors in explaining behavior
fundamental attribution error
attributing others' behaviors to internal causes and discounting situational factors
actor-observer bias
attributing your own behavior to external factors but others' behavior to internal factors
self-serving bias
taking credit for successes but placing blame elsewhere for failure
just-world bias
believing bad things happen to bad people (blaming the victim for a crime) so we won't fear bad things happening to us
factors in choosing friends
proximity, similarity, equal attractiveness
mere exposure effect
you prefer people and experiences that are familiar to you
halo effect
we consider those with physical beauty (or some other positive trait)to be more responsive, interesting, sociable, kind, intelligent, and outgoing
social facilitation
an increase in performance in front of a crowd
group polarization
group discussion reinforces the majority's point of view and makes opinions more extreme (unless opinions are split beforehand)
groupthink
when groups emphasize unity over critical thinking and make poor decisions
normative social influence
conformity in the sense of wanting to be liked and accepted by others
Asch experiment
showed people will conform to others' ideas of the truth (unless one person dissents and relieves pressure to conform)
Milgram experiment
showed most people follow orders to harm others if coming from a legitimate authority figure
Zimbardo Stanford Prison Experiment
showed that environment people are in and roles they adopt will change behavior
superordinate goal
requires cooperation to get a reward or avoid a bad consequence
altruism
helping others, often at a risk or cost, but not for a reward; declines in a group setting
diffusion of responsibility
the presence of others lessens your feelings of responsibility to act - the more bystanders around, the greater the effect
social loafing
when you work less hard when sharing the workload with others
deindividuation
individuals behave irrationally when there is less chance of being personally identified
collectivist cultures
stress the importance of the group/family/community over the individual (Asia, Africa, Latin America)
individualistic cultures
stress the importance of the individual over the group (Western Europe, US)
cognitive dissonance
the uncomfortable feeling of having conflicting attitudes and behaviors
prejudice
a preconceived attitude toward a person or group not based on sufficient evidence and not easily changed
outgroup homogeneity
assuming that every member of a group other than our own is similar
in-group bias
we know diversity exists within our own groups, but we don't give that same assumption to out-groups
ethnocentrism
believing your culture is naturally superior and judging other cultures by the standards of your own
central route to persuasion
focuses on presenting information with logic, facts, and strong arguments
peripheral route to persuasion
relies on emotional appeals (positive or negative) or attractive spokespeople
foot-in-the-door technique
getting someone to agree to a small request first makes them more likely to agree to a bigger, related request
reciprocity norms
groups soliciting contributions give a small gift in hopes that their request for donations will be more likely to succeed
door-in-the-face technique
asking for a major request likely to be rejected, then following it up with a more moderate request you wanted all along