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Purposive Communication
Effective communication tailored for specific contexts and audiences, aiming to enhance students' skills for academic, professional, and social settings.
Verbal Communication
Involves spoken or written language, used to directly convey information.
Non-Verbal Communication
Utilizes body language, facial expressions, and gestures to express emotions or attitudes, often enhancing or contradicting verbal messages.
Communication in Multicultural Contexts
Involves understanding language, symbols, gestures, and cultural nuances in communication.
Language
A system of symbols for conveying meaning such as spoken or written words, gestures or sound.
Symbols
Anything that represents or stands for something else, allowing individuals to convey ideas and meanings without directly referencing the object itself.
Gestures
Cultural signs like body movements that convey messages or meanings without spoken words.
Elements of Communication
Components of communication including sender, receiver, medium, channel, noise, feedback, and context.
Sender
Initiates communication by creating and encoding a message before selecting a channel to transmit it.
Receiver
Decodes and interprets the message, providing feedback to the sender.
Medium
The system used to convey the message, such as print, mass media, or digital platforms.
Channel
The specific means of delivery, like phone calls, emails, or social media.
Noise
Any interference that disrupts communication, which can be external or internal.
Feedback
The response from the receiver, indicating how they interpreted the message.
Context
The situational factors that shape how the message is understood.
Types of Interpersonal Communication
Includes dyad communication, small group communication, and group communication.
Public Communication
Giving a message to a larger audience such as speeches and presentations.
Mass Communication
Giving messages through media channels like TV, radio, and the internet.
Organizational Communication
Communication between individuals, teams, and departments with a formal structure.
Intercultural Communication
When people from different cultural backgrounds interact with each other.
Barriers to Communication
Obstructions to effective communication including physical, psychological, language, cultural, perceptual, emotional, organizational, technological, and information overload.
Effective Communication
The ability to listen, understand, and act on what others say.
Clarity and Conciseness
Being clear and to the point in communication.
Active Listening
Focusing on understanding the message being communicated.
Empathy and Understanding
Acknowledge and try to comprehend the feelings and viewpoints of others.
Open-Mindedness
Being receptive to new ideas and perspectives.
Nonverbal Awareness
Being mindful of body language in communication.
Strategies to Avoid Communication Breakdown
Techniques such as engaged listening, positive attitude, appropriate language use, and providing feedback to ensure clear understanding.