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Last updated 6:26 PM on 11/11/24
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28 Terms

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Purposive Communication

Effective communication tailored for specific contexts and audiences, aiming to enhance students' skills for academic, professional, and social settings.

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Verbal Communication

Involves spoken or written language, used to directly convey information.

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Non-Verbal Communication

Utilizes body language, facial expressions, and gestures to express emotions or attitudes, often enhancing or contradicting verbal messages.

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Communication in Multicultural Contexts

Involves understanding language, symbols, gestures, and cultural nuances in communication.

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Language

A system of symbols for conveying meaning such as spoken or written words, gestures or sound.

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Symbols

Anything that represents or stands for something else, allowing individuals to convey ideas and meanings without directly referencing the object itself.

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Gestures

Cultural signs like body movements that convey messages or meanings without spoken words.

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Elements of Communication

Components of communication including sender, receiver, medium, channel, noise, feedback, and context.

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Sender

Initiates communication by creating and encoding a message before selecting a channel to transmit it.

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Receiver

Decodes and interprets the message, providing feedback to the sender.

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Medium

The system used to convey the message, such as print, mass media, or digital platforms.

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Channel

The specific means of delivery, like phone calls, emails, or social media.

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Noise

Any interference that disrupts communication, which can be external or internal.

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Feedback

The response from the receiver, indicating how they interpreted the message.

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Context

The situational factors that shape how the message is understood.

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Types of Interpersonal Communication

Includes dyad communication, small group communication, and group communication.

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Public Communication

Giving a message to a larger audience such as speeches and presentations.

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Mass Communication

Giving messages through media channels like TV, radio, and the internet.

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Organizational Communication

Communication between individuals, teams, and departments with a formal structure.

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Intercultural Communication

When people from different cultural backgrounds interact with each other.

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Barriers to Communication

Obstructions to effective communication including physical, psychological, language, cultural, perceptual, emotional, organizational, technological, and information overload.

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Effective Communication

The ability to listen, understand, and act on what others say.

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Clarity and Conciseness

Being clear and to the point in communication.

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Active Listening

Focusing on understanding the message being communicated.

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Empathy and Understanding

Acknowledge and try to comprehend the feelings and viewpoints of others.

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Open-Mindedness

Being receptive to new ideas and perspectives.

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Nonverbal Awareness

Being mindful of body language in communication.

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Strategies to Avoid Communication Breakdown

Techniques such as engaged listening, positive attitude, appropriate language use, and providing feedback to ensure clear understanding.

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