HRM: Unit 2

Servant

it helps both primary parties to conduct their relationship in orderly fashion

Customers

manner in which employees treat customers and what customers think of the products of an organisation that are sold via employees are major additional considerations in the employment relations environment.

Employer’s organisations

formal, voluntary grouping or employers set up to advise, defend or represent the interests of affiliates, not only in their dealings with orgnaised labour, but also to lobby and influence the state or other relevant organisation

Collective interests group

a joint national umbrella organisation which would represent all employers’ organisations throughout South Africa to deal with the collective strength of trade union federations such as FEDUSA and COSATU

Top level organised employer bodies

similar to organised labour who create unity at top level by forming federations and confederations of trade unions

BUSA

single integrated umbrella body (business unity of south africa)

Managerial employees

First-line supervisory

Middle-level

Senior

Top

First-line supervisory employees

they are put in charge of and given authority over non-managerial workers reporting to them.

Middle-level managerial employees

lower-level managerial employees such as first-line supervisors, report to them and subject to their authority.

Senior management employees

they have middle management reporting to them

Top Management employees

senior managers report to them and they can be employed as executives

Employee - LRA

any person, excluding an independent contractor, who works for another person or for the State and who receives, or is entitled to receive any remuneration

Employee vs independent contractor

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Trade unions

a continuing permanent organisation created by workers to protect themselves at their work:

to improve the conditions of their work through collective bargaining

to seek to better the conditions of their lives

to provide a means of expression for the workers’ view on matter of society

Type of trade unions

General unions

Industrial unions

Occupational unions

Enterprise unions

General unions

function on the principle of communality of worker interests, strive to absorb all workers

Industrial unions

members work in industry irrespective of trade or profession

Occupational unions

members work in variety of industries and can be described as horizontal in characters

Enterprise unions

membership based around a particular employer party’s organisation

Type of occupational union

Craft union

Promotion unions

White-collar unions

Unions for unskilled and semi-skilled workers

Craft union

focus on specific skill, membership is gained by specific craft irrespective of industry

Promotion union

strength lies in the strategic importance and skill of the workers they represent

White-collar workers

will organise only workers in a particular industry

Unions for unskilled and semi-skilled workers

to fill the void left by craft and promotion unions

Trade union structure

Executive function

Shop steward

Executive function

indicates the institutional framework of the union, and that it has a hierarchical structure consisting of various components

Line functions

sections of the trade union which are involved with production

Staff functions

supportive role to the line function

Shop steward

a representative who is accredited by the trade union and who acts on behalf of its members in the enterprise where he or she works

National Economic Development and Labour Council (NEDLAC)

statutory body comprising representatives of organised labour, organised business and the government with the aim of dealing with issues on the economy, labour and development

Role of the state

provides institutional and legal context within which primary parties can interact

maintains institutional and legal context within which primary parties can interact

The International Labour Organisation (ILO)

a specialised agency of the United Nations and endowed with its own legal persona

Competitors

An organisation can rarely survive in the long run without taking cognisance of what other organisations are doing, since they can deliver new or alternative products that threaten the success of the organisation.