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Health Science 1
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what are the 2 major responsibilities for all health care providers
ensuring safety for the selves and the patients
Providing high quality care
Safety
lack of harm or danger
Focuses on avoiding negative outcomes
Makes mistakes less likely
Prevents, errors, accidents, infections, and injuries
quality
doing the right thing using the right process, at the right time, for the right patient
Focuses on efficient, effective, purposeful, care in a timely manner
Raises the bar so the overall care experience is a better on
what factors affect safety
interval and external
Internal factors
Inside the body/ partial control
mental disabilities
Physical disabilities
Impaired hearing or vision
Substance abuse
Excessive alcohol consumption
Prescription medication that may impair a patients judgments
External factors
environment/ can’t control
Unsafe neighborhoods
Potentially h dangerous pets
Violent/unstable family members
Unregulated room temp
Poor indoor air and lighting(pollution)
Unsanitary conditions
Common safety issues
Errors
Injury
Accidents
HAI
Errors
mistakes made by health care staff
Diagnostic
Medication
Wrong site
Injury
commonly caused by falls
Health care employees should be educated about prevent falls as well as how to educate patients on the same
Accidents
slipping in spills/ tripping over equipment
All walking and working areas should be free of clutter and spills
What does HAI stand for
Health care Aquired infection
What is an HAI
an infection a patient gets while being treated for a medical condition
1/20 hospitalized patients get one
Cause on her recovery time and even death
What are some surroundings health care worker should know
exits
Stairways
Elevators
Fire alarms
Fire extinguishers
Code blue
Adult medical emergency
Code red
fire emergency

Bio hazardous materials
materials that are contaminated or contain infectious pathogens

radiation
found around radiation treatment areas and near x-ray facilities

Lockout tag
Tags used on damaged or dangerous equipment

Oxygen in use
indicate that compressed O2 is being used
DONT smoke or have an open flame

Protective equipment required
Tells which type of PPE must be worn when entering a specific area

Isolation
highly contaminated areas and should only be entered by individuals who are trained and wearing proper PPE
Ergonomic
the study of promoting the safety and comfort of a person by adapting the environment
Health care facility examples of ergonomics
furniture and equipment are placed in positions that do not obstruct a patients path way
Hallways and walkways must be kept clear of clutter
Floor plan must accommodate high traffic areas, small children and wheelchairs
Exits, stairways, and elevators must be labeled and well lit
Good housekeeping
basic safety practice
EVERY health care workers job to ensure a safe and sanitary environment
Examples of good health care housekeeping
Spills and splatter are cleaned up immediately
Wet areas are marked with signs
With hazardous spill use precautions when clearing and notify house keeping immediately to disinfect the area
Daly attention should be given to high traffic areas and frequently used devices
How can you help patients feel safe and secure
Properly greeting and identifying patients
Respecting a patients privacy
Thoroughly explaining all procedures and why you are performing them
What are some good ways to help make your patient feel safe
respect their privacy(Knock/ wait for a response before you enter)
Use patients name(preferred if you know it)
Introduce yourself
Be personable
Provide privacy(If wanted have family members leave)
Validate you patients concerns
What is the best way to introduce yourself
tell patient your name and position
Shake his/her hand if appropriate
Introduce any other medical professionals who are in the room with you
Acknowledge any family and friends who are also in the room
Why does properly identifying patients matter
helps provide the best care
Protects the facility and its staff from making serious and costly mistakes
Always use more than one identifier
What are the procedures for identifying a patient
check the patients wrist band
Have patient confirm their identity
Confirm any scheduled procedures
What do patients have the right to know during any treatment
what medications and procedures are being given to them
Make sure to use language they’ll understand
What do healthcare regulatory agencies do
monitor practitioners and facilities
Provide information about industry changes
Promote safety
Ensure legal compliance and quality service
OSHA
occupational safety and health administration
Gov agency that enforces safety standards in the workplace to protect employees from injury and illness
Responsible for creating safety standards that apply specifically to healthcare facilities
FDA
food and drug administration
Responsible for protecting and advancing public health
Regulates the safety of food and drug products that are sold to the public
EPA
environments protection agency
Protect human health and environment
Regulations in healthcare, including proper disposal of biohazardous waste
CMS
center for medical and Medicaid services
Responsible for the administration of Medicare,Medicaid, and the children health insurance program
Responsible for updating HIPAA health info privacy and security regulations
HIPAA laws
Can’t share patients info with anyone outside of the patient
The Joint Commission
And independent non profit organization that works to ensure healthcare organizations provide quality care
Examine healthcare organization and scores them 1-100
Sentinel Event
Any unanticipated event in a healthcare setting resulting in death or serious physical or psychological injury to a patient, not related to the natural curse of the patient’s illness.
What is the main reason that event reporting must be done quickly
so the issue can be corrected and patient safety and comfort can be re-established
What are the 6 categories of events that should be reported
surgical events
Product or device events
Patient protection events
Care management events
Environmental events
Criminal events
Types of Surgical events
surgery performed on the wrong body parts
Surgery performed on the wrong patient
Wrong surgical prosecute performed on a patient
Retention of a foreign object in a patient after surgery or other procedure
What is a product or device event
patient death or serious disability associated with the use of contaminated drugs, devices, or biological provided by a healthcare facility
What are patient protection events
patient suicide or attempted suicide resulting in a serious disability while being cared for in a healthcare facility
Infant discharge to the wrong person
Why are Care management events
patient harmed due to a medication error
Stage ¾ pressure ulcers Acquired after admission to a healthcare facility
What are environmental events
patient death associated with a fall while being cared for in a healthcare facility
Patient harm associated with the use of restraints or bed rails
What are criminal events
Sexual assault on a patient
Physical assault on either a patient or a staff member
Liable
Being legally responsible for causing harm
Medical negligence
failure to take reasonable care or steps to prevent loss or injury to another person
(Accidental)
Medical Malpractice
Medical professional knows that they should have done something to treat a patient but failed to do so
Intent
What are the types of liability
person
Supervisor
Employer
What is personal liability
Healthcare worker responsible for causing harm
What is supervisory liability
supervisor of healthcare worker is responsible for causing harm
Liable because workers are expected to work according to the supervisor’’s management
What is employer liability
employers are responsible for causing harm
Responsible for hiring qualified personnel, providing appropriate environment, and adequate supervision
If someone is found liable for an injury what can happen
monetary fines
Jail time
Sued
What are the ways to reduce liability issues
policies
Procedures
Proper documentation
Policies
direct the facilities activities
Procedures
methods the facility uses to carry out its policies
When filing reports what should be included in it
who was involved in the event
What occurred
When it occurred
Where it occurred
What actions were taken
Statements by any people who were harmed as a result of the event
Statements by any healthcare workers who were involved in the event
Statements by any witnesses
Anecdotal records
keeping their own records of event incase others are lost
How should you interview a victim
private setting
Have empathy
Write down exactly what the victim says
Maintain eye contact