________- anything that interferes with the receivers ability to properly receive the message.
New cards
2
Cognitive complexity
________- the ability to recognize multiple ways in which a situation or message could be understood or interpreted.
New cards
3
Empathy
________- the ability to understand and feel the emotions that another person is experiencing.
New cards
4
Channel
________- pathway through which the symbols travel.
New cards
5
Self-monitoring
________- the process of being attuned to how our actions and messages impact others.
New cards
6
Context
________- the physical, emotional, and psychological environment in which the communication event takes place.
New cards
7
Feedback
________- the various verbal and nonverbal responses to the message by the receiver.
New cards
8
Units of analysis
________- the item that the researcher is trying to understand or study.
New cards
9
Symbol
________ (words or images that represent the idea)
New cards
10
Communication competence
________- the ability to effectively and appropriately interact in any given situation.
New cards
11
Communication
the transfer of meaning, or process of creating shared meaning
New cards
12
Decoding
the process of interpreting the symbols within a message
New cards
13
Encoding
the process of creating a message using symbols
New cards
14
Generalized other
a composite mental image we use to practice our potential statements or behaviors before we actually enact them
New cards
15
basic/physiological needs
First, people need to fill _______ (food and sleep)
New cards
16
safety
Then seeking _______ for themselves and their family
New cards
17
love and belonging to a group
Filling their needs to _____
New cards
18
self-esteem and confidence
Seek out a way to fill their needs for _____
New cards
19
self-actualization
Moral needs called ____
New cards
20
Referent
(what you want to communicate)
New cards
21
Thought
(connection between referent and symbol)
New cards
22
Linear Model (Shannon/Weaver 1949) Action Model
_____ - a one-way process, in which the sender sends a message to a receiver, who decodes it
New cards
23
Interaction Model
_____ (add feedback and context) - a two-way process, in which feedback takes place after the receiver decodes the sender's message
New cards
24
Transactional Model
____ - simultaneous sender/receiver; Both parties interchange as a sender or a receiver; communication flows both ways at the same time, which is a much more realistic characterization of the communication process
Studied by 20 people
