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____________ is the set of actions a company takes to outperform market competitors and achieve superior profitability
Strategy
A ____________ involves obtaining invaluable expertise and competitive capabilities that cannot be readily copied, matched, or bested over the long-term by rivals
Sustainable competitive advantage
A ____________consists of proactive strategy elements that are both planned and realized as planned
Deliberate Strategy
A ____________ consists of reactive strategy elements that pop up as changing conditions warrant
Emergent strategy
The three tests of a winning strategy are ____________, ____________, & ____________
Fit Test, Sustainable Competitive Advantage Test, & Performance Test
Stage ____________ in the strategy making/executing process is developing a vision, mission, and core values
One
Stage ____________ in the strategy making/executing process involves setting the strategy objectives
Two
Stage ____________of the strategy making/executing process involves crafting a strategy to achieve the objectives and the company vision
Three
Stage ____________ of the strategy making/executing process involves executing the strategy developed
Four
Stage ____________ of the strategy/executing process is monitoring developments, evaluating performance, and initiating corrective adjustments to the strategy
Five
A ____________ is the long-term direction and strategic intent of a company
Strategic vision
Developing a strategic vision involves these few steps:
Shows managements aspirations for the firm to the stakeholders
Provides direction
Sets out the compelling rationale for the firm’s decision
Use distinctive and specific language to set the firm apart from its rivals
A ____________ is a formal summary of the aims and values of a company, organization, or individual
Mission statement
An ideal mission statement ____________ (6)
Identifies the firms product or services
Specifies that the buyer NEEDS it, and seeks to satisfy the need
Identifies the customer groups/markets it is looking to serve
Specifies its approach to pleasing customers
Sets the firm apart from its rivals
Clarifies the firms business to its stakeholders
____________are beliefs, traits, and behavioral norms that employees are expected to display in conducting the firms business and in pursuing its strategic vision and missions
Core values
PESTEL - ____________ (6)
Political, Economic, Social, Technological, Environmental, Legal
A ____________ is a competitive asset owned or controlled by a firm
Resource
The two types of resources are ____________ and ____________
Tangible; Intangible
Tangible resources include ____________(4)
Physical
Financial
Technological
Organizational
Intangible resources include ____________
Human assets and intellectual capital
Brands, company image, reputational assets
Relationships
Company culture and incentive system
____________ is the limit to which a firm can perform its critical activity proficiently using related combinations of resources.
Organizational Capacity
A ____________ is a linked and closely integrated set of competitive assets centered around one or more cross-functional capabilities
Resource bundle
A ____________ is a sustainable competitive advantage test that asks if a resource or capability (bundle of resources) is valuable, rare, inimitable, and non-substitutable
VRIN test
The four tests of a resource’s competitive power (VRIN) are:
Valuable
Rare
Inimitable (hard to copy)
Non-substitutable
A ____________deals exclusively with the specifics of its efforts to position itself in the marketplace, please customers, ward off competitive threats, and achieve a particular kind of competitive advantage
Competitive strategy
The five generic competitive strategies include (5)
Low-cost provider
Broad differentiation
Focused low-cost
Focused differentiation
Best-cost provider
A ____________ attempts to achieve lower overall costs than its rivals on products attracting a wide margin of buyers
Low-cost provider
____________ involves distinguishing the firms product offering from rivals with attributes that appeal to a wide spectrum of buyers
Broad differentiation
A ____________ concentrates on a narrow buyer segment by meeting specific tastes and requirements of niche members
Focused differentiation
A ____________ concentrates on a narrow price-sensitive buyer segment and on costs to offer a lower-priced product
Focused low-cost provider
A ____________ gives customers more value for the money they spend by offering upscale product attributes at a lower cost than its rivals
Best-cost provider
The advantages of a first-mover are ____________
Pioneering helps build a firm’s reputation and strong brand loyalty
Their customers will face significant costs if they were to switch
Property rights protections thwart rapid imitation from the firm’s initial move
Early leads enable movement down the learning curve ahead of its rivals
You can set the technical standard for the industry
The advantages of a late-mover are ____________
When pioneering is more costly than imitating and offers negligible experience or learning curve benefits
When the product of an innovator are primitive and do not live up to the buyers hype
When rapid market evolution lets fast movers to pull ahead of the firm movers products with more attractive next-version products
When market uncertainties make it difficult to ascertain what will eventually succeed
When customer loyalty is low and first movers skills, experience, and actions are easily copied or surpassed
A ____________ is a formal agreement between two or more separate companies in which they agree to work cooperatively toward some common objective
Strategic alliance