Edexcel GCSE Business - Organisational Structures

These flashcards cover key vocabulary and concepts related to organisational structures and communication in Edexcel GCSE Business.

Hierarchical structure

An organisational structure with multiple layers of authority, where information flows from top to bottom.

Flat structure

An organisational structure with few layers of management, leading to a wider span of control and faster communication.

Chain of command

The flow of authority and responsibility within an organisation.

Span of control

The number of subordinates that a manager or supervisor can directly control.

Delegation

The process of assigning responsibility and authority to subordinates in an organisational structure.

Subordinate

An employee who is lower in rank or position than their manager.

Centralised structure

An organisational structure where decision-making is concentrated at the top levels of management.

Decentralised structure

An organisational structure that allows lower levels of management to make decisions, leading to faster responses.

Effective communication

The process of exchanging information in a way that is clear and understood by all parties.

Barriers to communication

Obstacles that prevent effective exchange of ideas, such as noise, misunderstandings, or lack of feedback.

Flexible working

A way of working that provides employees control over their work schedules, such as remote work or adjusted hours.

Freelance work

A type of employment where individuals are self-employed and contract their services to various clients instead of working for a single employer.

Impact of technology on work

Changes in efficiency and method of communication due to advancements in technology, which can include tools for remote work.

Communication methods

Various ways that employees can interact and share information, such as email, meetings, or body language.

Effects of poor communication

Negative outcomes resulting from ineffective information exchange, including lower motivation and reduced productivity.

Body language

Non-verbal cues that convey emotions, attitudes, and reactions in communication.

Temporary employment

A type of job that lasts for a limited time or for specific projects.

Permanent employment

A full-time job with an indefinite duration where the employee has ongoing responsibilities.

Part-time work

Employment that requires fewer hours than a full-time job, typically less than 35 hours a week.

Advantages of a hierarchical structure

Opportunities for promotion, clear roles and responsibilities, and well-defined communication.

Disadvantages of a flat structure

Potential for employee overwork, reduced supervision, and power struggles due to fewer management layers.