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What is encoding?
the act of expressing communication non-verbally
What is decoding?
the act of interpreting non-verbal communication
What type of expressions are easy to decode?
Macro expressions because they are intention expressions of emotion that last a couple of seconds
What type of expressions are harder to decode?
micro expression because they are involuntary expressions of emotion that last for a fraction of a second
What are other channels of nonverbal behavior?
Body language, eye contact, gestures, tone of voice
What is the universality hypothesis?
major facial expressions of emotion have been found in all cultures
What are the results of the universality hypothesis?
we are all born with the ability to produce and understand facial expressions of major emotions
What are affect blends?
two or more emotions being displayed at a time
When encountering affect blends, what emotional cues do we usually pick up on?
negative emotional cues
What is internal attribution?
explaining a behavior in terms of internal characteristics
What is external attribution?
explaining a behavior in terms of situational causes
When do we make an internal attribution?
consensus is low, distinctiveness is low, and consistency is high
When do we make an external attribution?
consensus is high and distinctiveness is high
Do you have to know a lot about a person to apply the covariation model?
yes
What is consensus information?
How others behave in the same situation
What is distinctiveness information
how the person behaves in similar situations: is the behavior typical or rare
What is fundamental attribution error?
the tendency to overestimate the influence of personality and underestimate the power of the situation
What are defensive attributions?
making attributions that make us feel good or safe
What is the terror management theory?
Morality salience to worldview defense
What is false consensus?
the belief that others share our beliefs and charcteristics