AFM 341 - Midterm

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Last updated 6:03 PM on 9/17/26
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11 Terms

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AIS components

  1. People/users

  2. Processes

  3. Technology

  4. Controls


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7 characteristics of useful information

  1. Relevant

  2. Reliable

  3. Complete

  4. Understandable

  5. Timely

  6. Verifiable

  7. Accessible


RRCUTVA

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How does AIS add value to an organization?

  1. Improving the quality and reducing costs of products & services

  2. Improving efficiency

  3. Sharing knowledge

  4. Improving effectiveness of its supply chain

  5. Improving the internal control structure

  6. Improving decision making


PEKSID

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AIS and the value chain: 2 types of activities

  1. Primary

  2. Support


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Primary activities…

Provide direct value to customers

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Support activities…

Enable primary activities to be efficient and effective

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Examples of primary activities

  • Inbound logistics

  • Outbound logistics

  • Operations

  • Marketing & sales

  • Service


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Examples of support activities

  • Firm infrastructure

  • Human Resources

  • Technology

  • Purchasing


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ERP system benefits

  1. Centralized database

  2. Centralized security

  3. Standard policies and procedures


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ERP system risks


Costly

Time to implement

Customization limits flexibility and innovation

Complexity

User resistance

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Relational databases solve 3 problems…

  1. Update anomaly

  2. Insertion anomaly

  3. Deletion anomaly