Dispute Resolutions and Crisis Management

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These flashcards cover key concepts and definitions from the lecture notes on dispute resolutions and crisis management.

Last updated 1:11 PM on 4/2/25
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33 Terms

1
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Mediation is a __ process in which a mediator facilitates communication and negotiation.

voluntary

2
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Ad hoc Mediation means any mediation other than __ or court-annexed.

institutional mediation

3
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_ Mediation is any mediation administered by a mediation institution.

Institutional

4
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Court-Annexed Mediation is conducted under the auspices of the court in accordance with __ guidelines.

Supreme Court approved

5
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A __ Mediator is one certified by the Office for ADR after completing its training program.

Certified

6
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A __ Participant is a person who participates in a mediation proceeding without being a party or mediator.

Non-Party

7
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Mediation shall be applied __ whether ad hoc or institutional.

voluntarily

8
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Parties have the freedom to select their __ according to their preferences.

mediator

9
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The mediator may refuse to act if the parties' __ is in question.

impartiality

10
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Confidentiality means that a mediator shall keep all confidential information __.

in utmost confidence

11
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If a mediation party is unable to participate effectively, a mediator may __ the proceedings.

terminate

12
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Mediators must fully disclose the basis of __, fees and charges.

costs

13
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A mediation proceeding consists of several stages, including the __ statement of the mediator.

opening

14
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Only parties, their representatives, and the mediator may attend mediation, unless there is __ from all parties.

consent

15
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Mediation agreements must be signed by all parties to ensure adequate provisions for __.

breach

16
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Any mediator's fees cannot be __ upon the results of the mediation.

contingent

17
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The lawyer's role in mediation is to act as a __ with the other lawyer.

collaborator

18
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A mediator shall keep a party's personal information __.

confidential

19
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Mediation is often distinct from __, emphasizing negotiation between the parties.

litigation

20
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A party may designate a __ to assist in the mediation process.

lawyer

21
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Information obtained through mediation is considered __ and cannot be disclosed in court.

privileged

22
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A mediator must maintain __ and disclose any biases before accepting a case.

impartiality

23
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A mediator shall not engage in __ or advocacy during the mediation process.

counseling

24
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If the mediator withdraws, parties may select another __.

mediator

25
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The mediation process includes stages such as individual narration, __, and closure.

exchange

26
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Mediators must keep the terms of the settlement agreement __ to avoid conflicts.

complete

27
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In __ mediation, parties are free to arrange their own costs and fees.

ad hoc

28
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Mediation must comply with the relevant __ of the mediation institution.

rules

29
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Mediators are not authorized to impose a __ on the parties.

settlement

30
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Confidentiality waivers must typically occur in a __ or in writing during a proceeding.

record

31
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A __ is defined as a person who conducts mediation.

Mediator

32
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A mediator may recommend that unrepresented parties seek __ before signing an agreement.

legal advice

33
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In bad faith circumstances, mediators may terminate the __ resolution process.

dispute