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Intech 4100 (Lec 2)
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Value Proposition
A value proposition is the core promise of value you intend to deliver to your customers after they’ve purchased your product or service.
The ultimate reason why a customer would choose your solution over other, why best fit for their target users.
Value Proposition
A compelling value proposition isn't just a marketing slogan; it's what makes your product genuinely attractive to your ideal customer. It needs to meet three key criteria: Specific, Pain-Focused, Exclusive.
Specific
Pain-Focused
Exclusive
Value Proposition Criteria
Specific
What are the concrete benefits your target IT users will gain? For example, instead of saying "our software is fast," say "our new data compression algorithm reduces processing time by 50% for large datasets," directly addressing a specific IT performance metric.
Pain-Focused
How does your IT product solve a specific problem or significantly improve the user's life? Consider an IT student developing a project management tool. Their value proposition could highlight how it eliminates the common pain point of fragmented team communication by integrating all communication channels into one platform.
Exclusive
How is your offering both desirable and unique? This is where you highlight your competitive advantage. For instance, if your IT solution uses a novel AI-driven approach to cybersecurity, emphasize that distinction from traditional, rule-based systems.
Importance of Value Proposition
A well-crafted value proposition is a powerful tool. It directly drives sales and helps build a loyal customer base. For IT products, where technical specifications can be complex, a clear value proposition cuts through the noise and explains the why behind your tech.
1. Know Your Customers
2. Understand Your Costs and Benefits
3. Don’t Forget About Your Competitors
4. Be Clear and Concise
5. Design is King!
How to Create a Value Proposition for IT Products/Services?
Know Your Customers
Identify your target IT users: Are they developers, network administrators, data scientists, or everyday consumers needing a tech solution?
Understand their desired benefits: What problems are they trying to solve? What frustrations do they experience with existing solutions? For example, if you're building a new IDE, what features do developers really want that current IDEs lack, such as better debugging tools or seamless integration with specific version control systems?
Understand Your Costs and Benefits
Benefits: What tangible advantages does your IT solution offer? (e.g., faster processing, increased security, reduced manual effort, improved user experience).
Costs: Consider not just the monetary price, but also the time investment for learning the software, system requirements, or any potential integration challenges.
Value is the difference: The core value you deliver to your customers is essentially the benefits minus the costs. For example, if your cloud-based deployment tool significantly reduces server setup time (benefit) while having a slightly higher subscription fee (cost), the time savings might still make it a highly valuable solution.
Don’t Forget About Your Competitors
Identify major competitors: Who else is offering similar IT solutions?
Determine their strengths and weaknesses: What do they do well? Where do they fall short?
Find your differentiation: How can your IT product or service stand out? Perhaps your solution offers superior scalability, better integration with specific enterprise systems, or a more intuitive user interface tailored for non-technical users.
Be Clear and Concise
Quickly grasp the message: Your target IT users should instantly understand the core benefit you offer. Avoid technical jargon where simpler language can suffice, or if using jargon, ensure your audience (other IT professionals) understands it.
Keep it short: A strong value proposition should ideally be two or three sentences at most. Think of a compelling tagline or a brief paragraph that gets straight to the point.
Design is King!
Visibility: Make your value proposition prominent on all your marketing materials. This includes your website's homepage, product landing pages, app store descriptions, and presentations.
Appeal: Ensure the design and presentation of your value proposition are visually appealing and easy to read. For IT products, a clean, modern design often conveys professionalism and efficiency.
Product
Price
Promotion
Place
People
The 5 P’s of Marketing for IT Products
also known as the marketing mix, are essential elements that managers and owners control to strategically position their business, satisfy customers, add value, and differentiate from competitors.
Product
refers to the IT products and services offered.
not just the core software or hardware, but also its functionalities, user interface/experience (UI/UX) design, security features, scalability, documentation, and even ongoing updates and support.
Price
pricing strategy for your IT products or services and how it impacts customers.
it includes considerations for subscription models, tiered pricing (e.g., freemium vs. premium), discounts for educational institutions, payment plans, and competitive pricing strategies.
Promotion
The activities that increase consumer awareness of your IT business.
This can include digital marketing efforts like SEO for your website, social media campaigns showcasing product demos, content marketing (blog posts about industry trends), online advertising (e.g., Google Ads for specific keywords).
Place
Refers to where your IT product or service is seen, made, sold, or distributed.
"place" often means digital distribution channels like app stores
People
Refers to the individuals involved in your business, including your development team, customer support staff, sales personnel, and any other employees.
Attention
Interest
Desire
Action
outlines the steps involved in guiding a consumer through the marketing funnel. It's a useful framework for IT students when planning their product launches and marketing campaigns.
The AIDA model
Attention
The first step is to grab the attention of your target IT consumers.
Interest
Once you have their attention, the goal is to increase the potential customer's interest level.
Desire
After interest is piqued, the aim is to make consumers desire your IT product, shifting their mindset from "I like it" to "I want it".
Action
The ultimate goal is to drive the potential user to take action, which for IT products often means purchasing, downloading, signing up for a demo, or subscribing to a service.
ROTATE NA SA C SITE!
MANY C LONG!
CHAMBER OP C LONG
The action to directly address the potential loss when 70% of agents switched to a different site?