Value Proposition

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Intech 4100 (Lec 2)

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25 Terms

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Value Proposition

A value proposition is the core promise of value you intend to deliver to your customers after they’ve purchased your product or service.

The ultimate reason why a customer would choose your solution over other, why best fit for their target users.

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Value Proposition

A compelling value proposition isn't just a marketing slogan; it's what makes your product genuinely attractive to your ideal customer. It needs to meet three key criteria: Specific, Pain-Focused, Exclusive.

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Specific

Pain-Focused

Exclusive

Value Proposition Criteria

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Specific

What are the concrete benefits your target IT users will gain? For example, instead of saying "our software is fast," say "our new data compression algorithm reduces processing time by 50% for large datasets," directly addressing a specific IT performance metric.

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Pain-Focused

How does your IT product solve a specific problem or significantly improve the user's life? Consider an IT student developing a project management tool. Their value proposition could highlight how it eliminates the common pain point of fragmented team communication by integrating all communication channels into one platform.

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Exclusive

How is your offering both desirable and unique? This is where you highlight your competitive advantage. For instance, if your IT solution uses a novel AI-driven approach to cybersecurity, emphasize that distinction from traditional, rule-based systems.

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Importance of Value Proposition

A well-crafted value proposition is a powerful tool. It directly drives sales and helps build a loyal customer base. For IT products, where technical specifications can be complex, a clear value proposition cuts through the noise and explains the why behind your tech.

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1. Know Your Customers

2. Understand Your Costs and Benefits

3. Don’t Forget About Your Competitors

4. Be Clear and Concise

5. Design is King!

How to Create a Value Proposition for IT Products/Services?

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Know Your Customers

Identify your target IT users: Are they developers, network administrators, data scientists, or everyday consumers needing a tech solution?

Understand their desired benefits: What problems are they trying to solve? What frustrations do they experience with existing solutions? For example, if you're building a new IDE, what features do developers really want that current IDEs lack, such as better debugging tools or seamless integration with specific version control systems?

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Understand Your Costs and Benefits

Benefits: What tangible advantages does your IT solution offer? (e.g., faster processing, increased security, reduced manual effort, improved user experience).

Costs: Consider not just the monetary price, but also the time investment for learning the software, system requirements, or any potential integration challenges.

Value is the difference: The core value you deliver to your customers is essentially the benefits minus the costs. For example, if your cloud-based deployment tool significantly reduces server setup time (benefit) while having a slightly higher subscription fee (cost), the time savings might still make it a highly valuable solution.

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Don’t Forget About Your Competitors

Identify major competitors: Who else is offering similar IT solutions?

Determine their strengths and weaknesses: What do they do well? Where do they fall short?

Find your differentiation: How can your IT product or service stand out? Perhaps your solution offers superior scalability, better integration with specific enterprise systems, or a more intuitive user interface tailored for non-technical users.

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Be Clear and Concise

Quickly grasp the message: Your target IT users should instantly understand the core benefit you offer. Avoid technical jargon where simpler language can suffice, or if using jargon, ensure your audience (other IT professionals) understands it.

Keep it short: A strong value proposition should ideally be two or three sentences at most. Think of a compelling tagline or a brief paragraph that gets straight to the point.

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Design is King!

Visibility: Make your value proposition prominent on all your marketing materials. This includes your website's homepage, product landing pages, app store descriptions, and presentations.

Appeal: Ensure the design and presentation of your value proposition are visually appealing and easy to read. For IT products, a clean, modern design often conveys professionalism and efficiency.

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Product

Price

Promotion

Place

People

The 5 P’s of Marketing for IT Products

also known as the marketing mix, are essential elements that managers and owners control to strategically position their business, satisfy customers, add value, and differentiate from competitors.

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Product

refers to the IT products and services offered.

not just the core software or hardware, but also its functionalities, user interface/experience (UI/UX) design, security features, scalability, documentation, and even ongoing updates and support.

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Price

pricing strategy for your IT products or services and how it impacts customers.

it includes considerations for subscription models, tiered pricing (e.g., freemium vs. premium), discounts for educational institutions, payment plans, and competitive pricing strategies.

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Promotion

The activities that increase consumer awareness of your IT business.

This can include digital marketing efforts like SEO for your website, social media campaigns showcasing product demos, content marketing (blog posts about industry trends), online advertising (e.g., Google Ads for specific keywords).

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Place

Refers to where your IT product or service is seen, made, sold, or distributed.

"place" often means digital distribution channels like app stores

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People

Refers to the individuals involved in your business, including your development team, customer support staff, sales personnel, and any other employees.

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Attention

Interest

Desire

Action

outlines the steps involved in guiding a consumer through the marketing funnel. It's a useful framework for IT students when planning their product launches and marketing campaigns.

The AIDA model

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Attention

The first step is to grab the attention of your target IT consumers.

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Interest

Once you have their attention, the goal is to increase the potential customer's interest level.

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Desire

After interest is piqued, the aim is to make consumers desire your IT product, shifting their mindset from "I like it" to "I want it".

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Action

The ultimate goal is to drive the potential user to take action, which for IT products often means purchasing, downloading, signing up for a demo, or subscribing to a service.

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ROTATE NA SA C SITE!

MANY C LONG!

CHAMBER OP C LONG

The action to directly address the potential loss when 70% of agents switched to a different site?