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Chapter 13
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social psychologists
the scientific study of how we think about, influence, and relate to one another
attribution theory
the theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
dispositional attribution
enduring traits
situational attribution
situational traits
fundamental attribution error
the tendency for observers, when analyzing other’s behaviors, to underestimate the impact of the situation and to overestimate the impact of personal disposition
attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and event
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker’s attractiveness
central route persuasion
occurs when interested people focus on the arguments and response with favorable thought
foot in the door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
cognitive dissonance
the psychological discomfort experienced when an individual holds conflicting beliefs, values, or attitudes, or when their actions contradict their beliefs, leading to a drive to reduce that discomfort
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of out thoughts (cognitions) are inconsistent. For example, when we become aware that out attitudes and out actions clash, we can reduce the resulting dissonance by changing our attitudes
chameleon effect
the unconscious tendency to mimic the behaviors, postures, mannerisms, and facial expressions of others, leading to a sense of connection and rapport
mood linkage
the phenomenon where people's moods are influenced and become synchronized with the moods of those around them, particularly in close, interactive, and enduring relationships
conformity
adjusting our behavior or thinking to coincide with a group standard
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informative social influence
influence resulting from one’s willingness to accept others’ opinions about reality
defiance
a behavioral condition characterized by a persistent pattern of angry/irritable mood, argumentative/defiant behavior, and/or vindictiveness, especially towards authority figures
birkenhead
the psychological phenomenon of soldiers or individuals remaining calm and orderly in a crisis situation, even when facing imminent danger or death
social facilitation
improved performance on simple or well-learned tasks in the presence of others
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
social control
the power of the situation
personal control
the power of the individual
minority influence
the phenomenon where a smaller group or individual within a larger group can successfully influence the beliefs, attitudes, or behaviors of the majority
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Generally involves stereotyped beliefs, negative feeling, and a predisposition to discriminatory action
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
discrimination
unjustifiable negative behavior toward a group and its members
implicit racial associations
subconscious attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner
unconscious patronization
treating someone as if they are less capable or knowledgeable than they are, without the person doing so consciously or intentionally, often stemming from implicit biases or stereotypes.
race-influenced perceptions
how societal constructs and categorizations based on race can shape and bias our perceptions, attitudes, and behaviors toward individuals and groups, often leading to stereotypes and prejudice.
reflexive bodily responses
automatic, involuntary reactions to specific stimuli that occur without conscious thought, serving to protect the body or maintain homeostasis
just-world phenomemon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
blame the victim dynamic
where individuals or groups attempt to cope with the bad things that have happened to others by assigning blame to the victim of the trauma or tragedy
social identity
the part of an individual's self-concept derived from their knowledge of belonging to a social group, along with the emotional and evaluative significance of that membership
ingroup
“us”-people with whom we are a common identity
outgroup
“them”-those perceived as different or apart from out in-group
ingroup bias
the tendency to favor your own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame. Germans call this Schadenfreude
outgroup homogeneity
the tendency to perceive members of an outgroup as more similar to each other than members of your ingroup, often leading to stereotypes
other-race effect
the tendency to recall faces of one’s own race more accurately than faces of other races. Also called the cross-race effect and the own-race bias
own-age bias
the tendency for people to recognize faces more accurately when they belong to their own age group compared to faces of other age groups
hindsight bias
a type of cognitive bias that causes people to convince themselves that a past event was predictable or inevitable
aggression
any act intended to harm someone physically or emotionally
monoamine oxidase gene
gene that helps break down neurotransmitters such as dopamine and serotonin. Sometimes called warrior gene
frustration-aggression principle
the principle that frustration-the blocking of an attempt to achieve some goal-creates anger, which can generate aggression
agression-replacement program
a cognitive-behavioral intervention program designed to help individuals, particularly young people, improve their social skills, anger control, and moral reasoning to reduce aggressive behaviors
social script
culturally modeled guide for how to act in various situations
lemmings
game with a goal to help others, increases real life helping
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
reward theory of attraction
we will like those whose behavior is rewarding to us, including those who are both able and willing to help us achieve our goals
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
physical arousal
the body's heightened state of activity, readiness, and alertness, often triggered by stress, excitement, or emotional reactions, and characterized by changes in heart rate, breathing, and other bodily functions
cognitive appraisal
a psychological process where individuals evaluate and interpret events or situations in their environment
companionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined
oxytocin
hormone that supports feeling of trust, calmness, and bonding with the mate
equity
a condition in which people receive from a relationship in proportion to what they give in to it
self-disclosure
the act of revealing intimate aspects of oneself to others
positive support
a proactive approach that aims to improve quality of life by promoting desirable behaviors and reducing challenging ones through understanding the reasons behind behaviors and using reinforcement strategies
altruism
unselfish regard for the welfare of others
diffusion of responsibility
a psychological phenomenon that describes when people feel less responsible to act when others are present
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to minimize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those needing their help
conflict
a perceived incompatibility of actions, goals, or ideas
social trap
a situation in which the conflicting parties, by each pursuing their self-interests rather than the good of the group, becoming caught in mutually destructive behavior
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
a belief that leads to its own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction-a strategy designed to decrease international tensions
actor/observer bias
tendency for those acting in a situation to attribute to their behavior to external causes, but for observers to attribute others’ behavior to internal causes
social comparison (upward of downward)
a psychological concept that describes how individuals evaluate their own abilities, opinions, and beliefs by comparing themselves to others
elaboration likelihood model
when we actively process a message, when we mentally elaborate on it, we more often retain it. more central route persuasion, more retention
halo effect
we assume beautiful or famous people are especially smart or trustworthy. applies to peripheral route persuasion
door to the face technique
linked to foot in door phenomenon. start with an unreasonable request, after turned dow, following up with moderate request looks more attractive
ethnocentrism
the tendency to look at the world primarily from the perspective of one's own culture