Purposive Communication - The Nature and Process of Communication

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Vocabulary flashcards covering key definitions, elements, functions, types, levels, and models of communication based on the OLENG01 lecture notes.

Last updated 2:07 PM on 9/17/26
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30 Terms

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The dynamic, continuous process of transmitting information, ideas, thoughts, feelings, and values between two or more people through spoken, non-verbal, or visual means.

Communication

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The originator of the message who conceives an idea to communicate and undergoes the process of encoding.

Sender

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The mental process performed by the sender to translate an idea or thought into a communicable message.

Encoding

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The clear, relevant, and structured content or information being communicated by the sender.

Message

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 The medium or carrier used to send the message from the sender to the receiver, such as face-to-face speech or email.

Channel

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The person or audience who receives and interprets the message through listening or reading skills.

Receiver

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The process performed by the receiver to interpret and make sense of the incoming message.

Decoding

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The receiver's response to the sender's message that indicates whether the message was understood.

Feedback

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Any internal or external disruption that interferes with or distorts the communication process.

Noise

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External environmental distractions, such as loud sounds or construction work outside, that disrupt communication.

Physical Noise

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Internal mental or emotional distractions, such as stress or anxiety, that interfere with sending or receiving messages.

Psychological Noise

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Disruptions in communication caused by confusing words, unfamiliar jargon, or ambiguous language choices.

Semantic Noise

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The environment or situation in which communication takes place, influencing its meaning and tone (e.g., formal, informal, serious, or casual).

Context

14
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A function of communication aimed at establishing order and managing behavior, such as implementing classroom rules.

Regulation/Control

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A function of communication used to build trust, bonding, and interpersonal relationships, such as exchanging greetings.

Social Interaction

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A function of communication that encourages effort, fosters hope, and prompts action, such as giving a pep talk.

Motivation

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A function of communication designed to inform decisions and transfer knowledge, such as delivering a lecture.

Information

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A function of communication that allows individuals to convey feelings, release stress, and express emotions through actions like crying or laughing.

Emotional Expression

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A type of communication that uses spoken or written words and requires a shared language for precise and complex messaging.

Verbal Communication

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A type of communication relying on body language, gestures, facial expressions, posture, tone, space, and silence, accounting for 80–90% of communication.

Non-Verbal Communication

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A type of communication using images, symbols, graphs, or charts to convey messages quickly across language barriers.

Visual Communication

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Communication with oneself, involving self-talk, internal reflection, and decision-making.

Intrapersonal Communication

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One-on-one or small group interaction aimed at building trust, resolving conflicts, and sharing experiences through active listening and empathy.

Interpersonal Communication

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A level of communication in which a single speaker addresses a large audience to inform or persuade them, such as a political campaign speech.

Public Communication

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The distribution of information to large audiences through media platforms such as television, radio, or social media.

Mass Communication

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Exchanges between individuals from different cultural backgrounds, requiring respect, open-mindedness, and adaptability.

Intercultural Communication

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A one-way communication model (Sender → Message → Receiver) assuming a passive receiver with no feedback loop, such as a television broadcast.

Linear Model

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A two-way communication model featuring a feedback loop with potential delays between messages, such as text messaging or email.

Interactive Model

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A simultaneous two-way communication model where participants act as senders and receivers at the same time in an ongoing, dynamic process.

Transactional Model

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A communication model focused primarily on persuasion through structured arguments, supporting evidence, and emotional appeals, commonly used in public speeches and pitches.

Aristotle's Communication Model