Human Resource Management in Sports Organizations

Comprehensive flashcards covering Human Resource Management (HRM) concepts, processes, recruitment, selection, training, and performance management based on the provided lecture notes.

What is the definition of Human Resource Management (HRM)?

The management function concerned with getting, training, motivating, and keeping competent employees by balancing the supply of employees with the demand.

How does HRM contribute to an organization as a strategic tool?

HRM helps establish an organization’s sustainable competitive advantage and adds value through high performance work practices.

What is the role of a line manager in relation to the HR department?

A line manager is a person with direct managerial responsibility for a particular employee, while HR recruits the candidates for them to select.

What are the three main goals of the HRM process?

1. Identify and select competent employees; 2. Provide employees with up-to-date knowledge and skills; 3. Retain competent and high-performing employees.

What is the purpose of Employment Planning?

The process by which management ensures it has the right number and kinds of people in the right places at the right time to achieve organizational goals while avoiding sudden talent shortages or surpluses.

What information is typically found in a human resource inventory report?

A report listing the name, education, training, prior employer, languages spoken, and other information about each employee in the organization.

Define Job Analysis.

An assessment that defines jobs and the behaviors necessary to perform them, typically requiring interviews, direct observation, and employee self-reports.

What is the difference between a Job Description and a Job Specification?

A Job Description is a written statement identifying the tasks, duties, and responsibilities of the job; a Job Specification identifies the minimum qualifications, knowledge, skills, and abilities a person must possess.

What is characterized as Recruitment?

The process of finding and attracting job candidates who are qualified to fill job vacancies, which can occur inside or outside the organization.

Identify four Internal and External recruiting sources mentioned in the text.

Internal: Promotions from within, employee referrals, previous applicants; External: Walk-ins, Educational Institutions, Advertising Agencies, Internet, and Company Web sites.

What are the disadvantages of using the Internet and Employee Referrals as recruiting sources?

The Internet generates many unqualified candidates; Employee Referrals may not increase the diversity and mix of employees.

What is Decruitment and what are some of its options?

The process of reducing a surplus of employees; options include firing, layoffs, attrition, transfers, reduced workweeks, early retirements, and job sharing.

Explain the difference between Attrition and Transfers in decruitment.

Attrition involves not filling openings created by voluntary resignations or normal retirements; Transfers involve moving employees laterally or downward to reduce supply-demand imbalances without necessarily reducing costs.

What is the primary aim of the Selection process?

To reduce the probability of making reject errors (rejecting potentially successful applicants) or accept errors (hiring poor performers) while increasing correct decisions.

Describe Performance-simulation tests (PST).

Tests that require a job candidate to actually perform actual job behaviors, usually a small part of the job or for a short time.

What is a Realistic job preview (RJP)?

A selection device used to provide potential applicants with both positive and negative information about the job and company to ensure they enter the role with full awareness of expectations.

What are the potential biases in interviews?

Prior knowledge bias, stereotyping, favoring applicants with shared attitudes, making quick decisions within the first $4$ or $5$ minutes, and forgetting interview content quickly.

What are the two 'rules of thumb' for the hiring process?

Every question asked should be job-related with a specific purpose, and general questions should be asked of all candidates.

Distinguish between Work-unit orientation and Organization orientation.

Work-unit orientation familiarizes the employee with specific goals and coworkers; Organization orientation informs them about objectives, history, philosophy, procedures, rules, and includes a facility tour.

What are common employee training methods?

Job rotation, mentoring and coaching, on-the-job training, experiential exercises (role playing/simulations), workbooks/manuals, and classroom lectures.

What is a Performance Management System?

A process of establishing performance standards and appraising performance to arrive at objective HR decisions and provide documentation.

What is the difference between Employee Counseling and Discipline?

Counseling is a process to help employees overcome performance-related problems; Discipline consists of actions taken by a manager to enforce organizational standards and regulations.

What are Benefits in the context of HRM?

Indirect compensation beyond wages or salaries, such as health, dental, and life insurance, wellness programs, and tuition reimbursement, given as a reward for organizational membership.

How has the responsibility for Career Development changed over time?

Historically, organizations designed programs to help employees advance, but now it is the individual, rather than the organization, who is responsible for their own career.