Communications Exam 1

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55 Terms

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Source Oriented
"Intent" Matters
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Receiver Oriented
Intent does not matter
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Where is Source-oriented communication used?
Public Relations (Ex; Journalism, Advertising)
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Where is receiver-oriented communication used?
Interpersonal, communication, consulting
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What are the flaws of source-oriented communication?
Too narrow
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What are the flaws of receiver-oriented communication?
too broad, doesn't draw the line between communication & behavior
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SMCR
Linear/one-way view of communication
Linear/one-way view of communication
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Interactional Model
Communication takes turns
Communication takes turns
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Transaction Model
Communication plays role simultaneously
Communication plays role simultaneously
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Function of Theories
Organise Experience, Extend Knowledge, Stimulate and Guide Research, Perform an Anticipatory Function
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Rhetorical
Talk is a practical art
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Semiotic
Study of Signs in ordinary/everyday life
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Phenomenological
personal interpretation that we make as individuals
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Cybernetic
Information processing
-expansive look on communication networks
-Where the message went wrong
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Socio-Psychological
Cause & Effect on human interaction
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Socio-Cultural
Everyday interactions depend heavily on pre-existing social norms/shared cultural patterns
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Critical
-Fairness, Injustice, Power
-Language is to keep or break down social order
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Intrapersonal
Communication with oneself
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Interpersonal
Imagined Interactions
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Paradigm
A grand macro-scale model with a set of assumptions that are shared by many "like theories"
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Drawbacks of Paradigm
-Incomplete, oversimplified
-many ways to model a single process
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Covering Laws
-Focuses on numbers
-Makes Generalisations
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Strengths of Covering Laws

-Good at making predictions
-Identifies clear themes in human interaction
-Frequently used
-Allows you to study large group of people
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Weaknesses of Covering Laws

-Can appear Linear
-Overemphasized in-groups & outgroups
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Rules
Rules you pick to govern your opinion
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Strengths of Rules
Strengths of Rules
-Free choice interpretation
-Multiple meanings to any one action
-Diverse perspectives
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Weaknesses of Rules
-No clear cut answers
-Doesn't offer any generalised ability
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Systems
Patterns of behaviours
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Strengths of Systems
-Most aware of the communication context
-Good at giving descriptions of how things are interacted
-Doesn't attempt to make universal generalisations Scope
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Scope
Boundaries & limits of the theories explanations
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Logical Consistency
Do the principles of theories contradict each other?
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Parsimony
Theory as simple as it could be
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Utility
Theory is useful, practical, applied
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Testability
Can parts of the theory be falsified?
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Heurism
Theory stimulating new ways of things
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Test of Time
How long has the theory been around? How long has it been used?
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Assumptions of Expectancy Violations Theory
-Human interaction is driven by expectations
-When expectations are not met (deviation) becomes aroused or curious
-Evaluations of deviations are mediated by the reward value of the communicator
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Critique of Expectancy Violations Theory
Scope: does the throw define its parameters
Utility: Can you use it/can you apply it anywhere
Testability: Have to be able to observe it
Heurism: Stimulated ideas
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Expectations
behaviours we can anticipate in a conversation with another person
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Arousal
When you notice something was not anticipated as you thought you become more AWARE!
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Threat Threshold
Interactant in the conversation feels uncomfortable in the presence of deviation
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Violation Valence
Positive or Negative assessment of deviation
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Assumptions of Cognitive Dissonance Theory
-Communicators carry rich assortiments of cognitive elements
-What is consonant or dissonant for one person may not be for another
-Dissonance produces tension for change
-Human attempt to deduce dissonance tend to avoid situations that produce it
-More dissonance=Greater pressure to change
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Sources of Consonance
-Reassurance of Security
-Demonstration of Predictability
-The use of Rewards
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Sources of Dissonance
-Loss of Group Prestige
-Economic Loss
Loss of Personal Prestige
-Uncertainty of Prediction
-Guilt
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Ways Dissonance is reduced
-New elements may be added to cognitive systems to add more "weight" to one side or the other
-Elements may be refined as important
-Consent information may be sought
-Info may be distorted
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Critique of Cognitive Dissonance Theory
-Utility(-): Maybe the theory can't be applied
-Testability(-): Validate & Falsify ideas, theory is hard to falsify
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Anchors
most acceptable position to the receiver on the topic
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Latitude of Acceptance
range of all positions that are agreeable to the individuals or audience on that topic
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Latitude of Noncommitment
range of all positions toward which individual or audience feels neutral
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Latitude of Rejection
range of all positions that are objectionable to an individual or audience
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Ego- Involvement
Importance of the issue to the receiver
(As ego involvement increases, the latitude of rejection increases)
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Distortion Process: Assimilate
when something sounds similar we view it as the same
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Distortion Process: Contrast
When something is slightly different we see it as VERY different
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Critique of Social Judgement Theory
-Heurism (+)
-Testability(+)
-Utility(+)
-Logical Consistency (-)