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Competencies
combinations of knowledge, skills, and types of behaviour and attitudes that contribute to personal effectiveness in a variety of areas
Management competencies
sets of knowledge, skills, behaviours, and attitudes that a person needs to be effective in a wide range of managerial jobs and various types of organisations
Managerial competencies skills
Conceptual
Interpersonal
Technical
Conceptual skills
the ability to think analytically and to solve complex problems
Interpersonal skills
the ability to work well in cooperation with other people
Technical skills
the ability to use specific knowledge, techniques, and resources to perform work
Managerial effectiveness (managerial competencies)
Communication competency
Planning and financial management competency
Strategic action competency
Emotional intelligence and self-management competency
Global awareness competency
Teamwork competency
Communication competency
the most fundamental competency, applicable to all levels of management, and heavily reliant on interpersonal skills, supported by technical knowledge and skill
Communicative competence components
Informal communication
Formal communication
Negotiation
Planning and financial management competency
involves deciding what tasks need to be done, determining how they can be done, allocating resources to enable them to be done, and then monitoring progress to ensure that they are done (heavily reliant on conceptual skills, supported by technical skills)
Dimensions of planning and financial management competency
Information-gathering, analysis and problem solving
Planning and organising projects
Time management
Budgeting and financial management
Investment and financial decisions
Managing dividend policies
Teamwork competency
Teamwork in organising settings is an important aspect of creating a well-oiled machine to get tasks and projects done
Dimensions of teamwork competency
Designing teams
Creating a supportive environment
Managing team dynamics
Strategic action competency
well-developed strategic action can diagnose and assess different types of managerial problems and issues that might arise
Dimensions of strategic action competency
Understanding the industry
Understanding the organisation
Taking strategic actions
Global awareness competency
carrying out an organisation’s managerial work by drawing on the human, financial, information, and material resources from multiple countries and serving markets that span multiple cultures
Dimensions of global awareness
Cultural knowledge and understanding
Cultural openness and sensitivity
Emotional intelligence and self-management competency
enables managers to process emotional information accurately and effectively and perceive, assimilate, understand and manage emotions
Dimensions of EI and self-management competency
Emotional intelligence
Integrity and ethical conduct
Personal drive and resilience
Balancing work and life issues
Self-awareness and development
Spiritual intelligence
Important 21st century skills
Complex problem solving and cognitive complexity
Critical thinking
Creativity
People management and communication
Service orientation
Coordinating and collaborating
EI
Judgment
Negotiation and cognitive flexibiity
