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attribution theory
the theory that we explain someone’s behavior by crediting either the situation (a situation attribution) or the person’s stable, enduring traits (a dispositional attribution)
explanatory style
an individual’s way of describing and explaining some phenomenon, event, or personal history
actor-observer bias
the tendency for those acting in a situation to attribute their behavior to external causes, but for observers to attribute others’ behavior to internal causes
fundamental attribution error
the tendency for observers, when analyzing others’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
self-serving bias
the readiness to perceive ourselves favorably
internal locus of control
the perception that we control our own fate
external locus of control
the perception that outside forces beyond our personal control determine our fate
mere exposure effect
the tendency for repeated exposure to novel stimuli to increase our liking of them
self-fulfilling prophecy
a belief that leads to its own fulfillment
relative deprivation
the perception that we are worse off relative to those with whom we compare ourselves
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
prejudice
an unjustifiable and usually negative attitude toward a group and its members
discrimination
in social psychology, unjustifiable negative behavior toward a group or its members
belief perseverance
the persistence of one’s own initial conceptions even after the basis on which they were formed has been discredited
implicit attitude
a relatively enduring and general evaluative response of which a person has little or no conscious awareness
just-world phenomenon
the tendency for people to believe the world is just, and that people therefore get what they deserve and deserve what they get
outgroup homogeneity bias
the tendency to assume that the members of other groups are very similar to each other, particularly in contrast to the assumed diversity of the members of one’s own group
ingroup bias
the tendency to favor our own group
confirmation bias
the tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
cognitive dissonance
the unpleasant psychological state resulting from inconsistency between two or more elements in a cognitive system
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informational social influence
influence resulting from a person’s willingness to accept others’ opinions about reality
elaboration likelihood model
theory of persuasion postulating that attitude change occurs on a continuation of elaboration and thus, under certain conditions, may be a result of relatively extensive or relatively little scrutiny of attitude-relevant information
central route of persuasion
occurs when interested people’s thinking is influenced by considering evidence and arguments
peripheral route of persuasion
occurs when people are influenced by incidental cues, such as a speaker’s attractiveness
halo effect
rating bias in which a general evaluation (usually positive) of a person, or an evaluation of a person on a specific dimension, influences judgments of that person or other specific dimensions
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face phenomenon
two-step procedure for enhancing compliance in which an extreme initial request is presented immediately before a more moderate target request
conformity
adjusting our behavior or thinking to coincide with a group standard
obedience
complying with an order or command
social trap
situation in which two parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
social loafing
tendency for people in a group to exert less effort when pooling their efforts to words attaining a common goal than when individually accountable
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks