Care: Safety, Communication, Teamwork & Collaborations

safety definition

Minimizes risk of harm to patients & providers through system effectiveness & individual performance.

safety knowledge

• Delineate general categories of errors and hazards in care

• Describe factors that create a culture of safety

• Open communication strategies

• Organizational error reporting systems

safety skill

• Communicate observations or concerns related to hazards & errors to patients, families & the healthcare team

• Use organizational error reporting systems for both near miss and error reporting

safety attitudes

• Value own role in preventing errors

• Value accountability from others

Team Work & Collaboration defintion

Function effectively within nursing & inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care.

Team Work & Collaboration knowledge

• Describe examples of the impact of team functioning on safety and quality of care

• Explain how authority gradients influence teamwork and patient safety

teamwork and collaboration skill

• Follow communication practices that minimize risks associated with handoffs among providers and across transitions in care

• Assert own position/perspective in discussions about patient care

• Choose communication styles that diminish the risks associated with authority gradients among team members

teamwork and collaboration attitudes

Appreciate the risks associated with handoffs among providers and across transitions in care

safety errors: near miss

Unplanned event that did not result in injury, illness, or damage-but had the potential to do so

safety errors: serious reportable events

• Surgical

• Product or Device

• Patient-Protection

• Care-Management

• Environmental

• Radiologic

• Criminal

safety errors: sentinel event

Unanticipated event resulting in death or serious physical or psychological injury that is not related to the natural course of the patient’s illness

Incident/Occurrence Report is a

Confidential Standardized Document

Confidential Standardized Document

Provides Legal Protection

Not part of the chart

Patients are not aware of

Not a discipline sheet to staff

when do you complete incident

when actual or potential adverse event occurs

what should you document in an incident/ occurrence report

Objective data

• Time occurred

• Location

• Patient’s condition

• Treatment & Treatment response

• Who involved

• Patient history of health and medication