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communication and interviewing
goal directed communication requires an organized approach
introduce yourself and role
provide privacy and explain limits of confidentiality
protect computer and telephone triage privacy
helpful approaches with communicating with families
encourage parents to talk
direct the focus when needed
listen with cultural awareness
use silence and empathy
interview without judgment
common barriers with communicating with families
unsolicited advice
premature reassurance
cliches or stereotyped comments
interrupting or talking more than the family
changing the focus deliberately
using an interpreter
use a qualified interpreter when language affects communication
do not use children as interpreters
consider cultural, legal, and ethical responsibilities
protect confidentiality and mutual respect
communication with infants and young children
use touch, repetitive actions, and colorful objects
use simple language and concrete choices
use play to build rapport and gather information
communication with school age children and adolescents
explain procedures and invite participation
speak directly to the child’ or adolescent
provide privacy when appropriate
child’s health history
identify the informant and chief complaint
review the present illness and symptoms
include birth, diet, allergies, medications, and immunizations
review illnesses, injuries, hospitalizations, and surgeries
family and environment health history
first degree relatives and geographic location
family structure and dynamics
psychosocial factors
environmental exposures and food practices
nutritional assessment
dietary intake and history
dietary reference intakes
cultural food practices
usual mealtimes and patterns
24 hour recall or food diary
childhood injury
a major cause of childhood death and disability
unintentional injury risk relates to growth, age, gender, and environment
development, cognition, and anatomy influence risk
morbidity may include acute illness, chronic disease, or disability
nurses role in injury prevention
should follow the child’s developmental stage and exposure risks
educate caregivers
promote a safe environment
avoid judging families after an injury
match teaching to the child’s developmental abilities and risk
infant safety: SAFEPAD
suffocation/sleep
asphyxia/animal safety
falls
electrical/burns
poisoning
automobile safety
drowning
car seat safety: infant-only seats
rear facing only; used until height/weight limits reached
car seat safety: convertible seats
rear-facing for infants and toddlers (recommended until >= 2)
forward facing with harness after outgrowing rear facing limits
typically use a 5 point harness
car seat safety: booster seats
use vehicle lap shoulder belt
for children <145 cm (4ft 9in) and not yet fitting adult belts
high back, backless, or combination models
car seat safety: safety belts
used when child fits properly; shoulder belt across chest, not neck. lap belt low on hips, not abdomen
usually 8-12 years depending on size
special needs restraints
for children with medical or physical conditions
ex: car beds, spica cast seats, adaptive vests
toddler/preschooler safety
vehicle safety
drowning
falls
burns
suffocation/aspiration
poisoning
general safety
school age safety
car safety
drowning
pedestrian and bike safety
sports and recreation
burns/injury
poisoning
bodily damage
adolescent safety
motor vehicle safety
substance abuse and risk behavior
violence and firearms safety
intentional injury and suicide
firearm safety
use safes, cabinets, cables, or trigger locks
store ammunition separately
teach children not to touch firearms
do not rely on hiding a firearm
vaping safety
e cigarette aerosol contains nicotine and other chemicals
use has increased among adolescents
discuss substance use and possible lung effects
poisoning prevention
poison-proof the home
keep poison control center number available
call 911 for an emergency
poison proof home
read product instructions and warning labels carefully
keep poisonous substances locked up and out of reach of children
install safety latches on all cabinets containing poisonous products
only buy meds with safety caps on the bottles
take all meds out of purses, pockets, and drawers. keep in locked cabinet
never refer to meds or vitamins as “candy”
safety dispose of all unused meds
emergency poisoning treatment: assess
cardiorespiratory support if needed
mental status
vital signs
evaluate for the possibility of concomitant trauma or illness
emergency poisoning treatment: terminate exposure
empty mouth of contaminant
flush any body system exposed with large amounts of warm water or saline
remove contaminated clothes
bring inhalation victims into fresh air
emergency poison treatment: identify the poison
question victim and witnesses
observe circumstances
environmental cues
s/s of potential poisoning in the absence of other evidence
call PCC for immediate advice
emergency poisoning treatment: prevent poison absorption
place child in a side lying, sitting or kneeling position with the head below the chest to prevent aspiration
decontamination
ipecac stimulates vomiting but is not recommended for in home use
gastric lavage uses a large bore tube and carries aspiration or perforation risk
activated charcoal absorbs some poisons
antidotes
acetaminophen: N-acetylcsteine
carbon monoxide: oxygen
opioids: naloxone
benzodiazepines: flumazenil
poisonous bites: antivenin
lead exposure common sources
older paint and house dust
contaminated soil
older housing or recent renovation
some toys, remedies, or products
screening for lead exposure
venous blood sample
screen at ages 1 and 2 years
screen ages 3-6 if not previously screened
assess children with risk factors
treatment for lead
environmental investigation and hazard reduction
follow up blood lead monitoring
nutrition counseling related to calcium and iron
chelation may be used for higher levels
prognosis of lead
CNS is most affected
possible cognitive and behavioral changes
seizures or paralysis may occur
prevent further exposure
corrosives acids and bases manifestations
severe burning pain in the mouth, throat, and stomach
white, swollen mucous membranes; edema of the lips, tongue, and pharynx (resp obstruction)
coughing, hemoptysis
drooling and inability to clear secretions
signs of shock
anxiety and agitation
corrosives acids and bases treatment
contact PCC immediately
don’t induce vomiting; will reburn
oral fluids
don’t try to neutralize
analgesics
monitor for s/s of shock
hydrocarbons manifestations
gagging, choking, and coughing
burning throat and stomach
n/v
alterations in sensorium, such as lethargy
weakness
resp symptoms of pulm involvement: tachypnea, cyanosis, retractions, grunting
hydrocarbons treatment
inducing emesis is contraindicated
gastric decontamination and emptying are questionable when dealing with a heavy metal or pesticide
if gastric decontamination needed: ET tube
symptomatic treatment of chemical pneumonia