Alarms

How many different addresses can a single alarms license be used for? Why?

One address because this is the address police would be dispatched to

Name Verkada's primary alarm monitoring competitors.

ADT, Sonitrol, Alarm.com, Brinks, Bay Alarm (regional,) Protection1, Johnson Controls

Name Verkada's alarm hardware competitors.

Honeywell (Resideo)

DSC

Bosch

Interlogix (GE)

Name all of the possible triggers for an alarm

1) People Detection, line crossing, and loitering

2) Verkada wireless sensors

3) Door events (coming soon)

4) BP52 inputs

Name all of the possible alarm actions

1) Play alert message

2) BP52 outputs

3) Notify contact list

4) Request police dispatch

Does Verkada partner with a monitoring center or have its own in-house monitoring team?

Verkada works with multiple 3rd party, 5-Diamond-rated, UL-certified monitoring centers.

What are the different alarm license tiers?

Basic - Alarm alerts and notifications but no video verification

Advanced Video - Video Verification and camera triggers

What are the primary benefits of the Verkada Alarms platform vs. competitors?

1) Single vendor and native integration with other security products

2) Built-in 24/7 professional monitoring with video verification and emergency dispatch capabilities at no extra cost

3) Simple and easy to install/configure

4) Competitive price point (probably our most competitively priced product line)

How many wired and wireless sensors can the BE32 (Alarm Expander) support?

8 wired, 32 wireless

How many keypads and expanders can the BP52 support?

4

How does Verkada's 24/7 professional video monitoring work and what is the value of it?

If a person is detected and visibile, monitoring agents will raise an alarm. Agent will call down the contact list, giving the customer the ability to review camera footage and ask the monitoring agent to cancel the alarm, if needed, prior to emergency dispatch. This process reduces false alarms.

Under which alarms response level will emergency services not be contacted?

Notification Only

What are the different ways a customer can arm or disarm their building?

1) Arm/disarm schedule in Command

2) Manually on Command

3) Alarms keypad

4) Badge swipe (disarm only)

True/False: "24/7 professional monitoring" means that a site is monitored every day, around the clock.

False, events are only reviewed when an alarm is triggered while the site is armed (i.e. at night). Customers can arm their sites 24/7 if they choose.

Do Verkada alarms integrate with Fire Alarms?

No

What are the 4 ways to triggger a panic alarm?

1) Wireless panic button

2) Command dashboard

3) Alarm console

4) Alarms app (new alarms app isn't out yet)

How many cameras can you use as triggers with an advanced video license?

15

Can you mount the BZ11 speaker outside?

Yes, IP66 Weather Rating

Can you broadcast to more than one BZ11 at once?

No

What is the limit on monthly alarm raises with an alarms license?

15

How long do verifications take?

They usually take less than a minute

Can you stack advanced video licenses if you need more than 15 cameras?

Yes

What are the three response methods for alarms?

Notification Only

Standard

Immediate Dispatch

1) What are partitions?

2) Does a customer need additional licenses for each partition?

1) Partitions are different sections of an alarm system. They can be armed/disarmed at different times and have different responses.

2) No

Which alarm devices act as wireless hubs?

WH32/52

BK22

BP52

BE32

What should you do if you have a existing Alarms customer who wants to migrate from Classic Alarms to New Alarms?

Consult your SE

What is the difference between the WH52 (wireless hub) and the WH32 (wireless repeater)?

WH52 broadcasts its own signal

WH32 only extends the signal from another hub or panel.

Can panic buttons be worn and carried around in mobile mode?

No, panic buttons should be installed in a static location

What wired alarms sensors does Verkada sell?

Recessed Door Contact

Surface Door Contact

Motion Sensor

What wireless alarms sensors does Verkada sell?

Door Sensor

Motion Sensor

Water Leak Sensor

Panic Button

Can customers use third-party keypads to disarm/arm alarm sites?

No

How many wired and wireless sensors can the BP52 (Alarm Panel) support?

32 wired (without expanders), 32 wireless