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system 1
automatic, unconscious, rapid
system 2
controlled, conscious, slow, rule based
substitution
answers easier questions than what is asked
base-rate neglect
little understanding of logic and statistics
heuristics
mental short cut, produce systematic and predictable biases
availability heuristic
judging probability or frequency by the ease with which instances come to mind
affect heuristic
judging something based on the emotional reaction it generates
positive emotion- high benefits/low risk
negative emotion- low benefits/ high risk
anchoring heuristic
when estimation of a value is influenced by an accidental or irrelevant starting point
prospect theory
descriptive theory of how decisions are made by humans under uncertainty
reference point, diminishing sensitivity, loss aversion
reference point
evaluations of outcomes made relative to a reference point. ex gain , loss
diminishing sensitivity
the effects of values are perceived to decrease as they become larger
loss aversion
a loss is psychologically more impactful than an equivalent gain
endowment effect
owners experience loss to a greater extent than buyers experience gain
status quo bias
we weigh disadvantages of proposed changes more heavily than advantages (and thus support status quo)
negotiation obstacles
each side of a negotiation feels 1 their concessions are losses and 2 others concessions are gains
decision conflict
when conflicted even among good options we keep searching sometimes picking worse option
decision paralysis
when there is choice proliferation, we are more likely to choose altogether