Storage & RAID Troubleshooting 5.3

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27 Terms

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System Docs

A resource used to troubleshoot storage issues, along with knowledge bases, service manuals, and user forums.

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SSD (Solid-State Drive)

No moving parts; wears out from read/write cycles over time.

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Mean Time Between Failure (MTBF)

Estimated lifespan of a storage device.

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Storage Maintenance

No physical maintenance; rely on backup plans and replacement timing.

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Slow Performance – HDD

Maintain free space, defragment regularly, check disk speed and interface type.

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Slow Performance – SSD

Optimize file system, update firmware, use manufacturer tools, upgrade SATA version, enable TRIM, and keep under 90% full.

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Failure to Boot – "OS Not Found"

May occur if OS is missing, boot order is wrong, MBR is damaged, or wrong disk is selected in BIOS/UEFI.

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Fix Boot Issue – Optical Disc

Remove disc from drive and reboot if BIOS is trying to boot from it.

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Drive Not Recognized – BIOS/UEFI

Check power and SATA connections; suspect drive failure if those are fine.

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Application Crash

May require reboot, debugging, and checking logs for error clues.

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Crash Screens (BSOD/SPOD)

Can be caused by fatal system errors or app failure. Try reboot, system restore, virus scan, driver rollback, BIOS/OS update, permission repair, or clear cache.

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Data Loss or Corruption

HDD/SSD issue indicating failure or damage to components.

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IOPS (Input/Output Operations Per Second)

Measures performance; lower values may suggest drive issues. Use Windows Performance Monitor to track.

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RAID Issue – OS Cannot Find Array (Hardware RAID)

Missing RAID controller driver or failed controller. Fix: Install driver or replace controller, rebuild array, restore data.

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RAID Issue – OS Cannot Find Array (Software RAID)

May be caused by corrupted OS files or faulty storage devices in the array.

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RAID Stops Working with Driver Installed

Caused by failed RAID controller or failed drive(s) in array.

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RAID 0 – Drive Failure

Loss of one disk causes total data loss. Fix: Replace disk, rebuild, restore from backup.

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RAID with Redundancy (1, 5, 1+0, 0+1)

Can tolerate some drive failures. Replace failed disk and let RAID restore data via mirroring or parity.

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HDDs Are Sealed
No internal repairs possible—if it's failing, replace the whole drive.
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Storage Interfaces
Older interfaces like PATA are slower; upgrade to newer SATA for better performance.
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Simple Boot Failures
Wrong boot order or higher-number SATA ports can cause "OS Not Found" errors.
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Removable Media Boot
Error occurs if USB or optical disc is left in and BIOS tries to boot from it.
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Disconnected Boot Drive
A loose or unplugged drive can trigger boot failure.
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MBR Corruption Details
MBR is on the first sector; BIOS relies on it to find OS—/fixmbr, /fixboot, /rebuildbcd can fix it.
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Startup Repair Tool
Can restore corrupted, missing, or damaged OS files via recovery media.
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S.M.A.R.T. Errors
Drive monitoring system that warns of imminent failure—back up and replace immediately.
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RAID Stops Working Expanded
Covers controller failure and multiple drive failures in RAID 0 vs RAID with redundancy.