ENGR 100 Exam

Tuckman Model

A model that describes the stages of team development: forming, storming, norming, performing

EDP

Engineering Design Process, a series of steps that guides engineering problem-solving.

Consumer Utility

The satisfaction or benefit derived by consumers from a product or service.

IOE

Industrial and Operations Engineering.

Current State Map

A visual representation of a process, showing its current status and performance metrics.

Future State Map

A visual representation of a process, illustrating what it should look like after improvements.

Takt Time

The amount of time available to produce a product to meet demand.

VA

Value-Added activities that directly contribute to value for the customer.

NVA

Non-Value Added activities that do not add value or are wasteful.

NVA-R

Non-Value Added but Required activities, necessary for the process, even if they do not add value.

The Eight Wastes

Overproduction, Waiting, Transport, Extra Processing, Inventory, Motion, Defects, and Unused Talent.

Throughput

The rate at which a system generates its products.

Queueing Components

Arrival, queue, service, and exit; the flow of items through a service system.

Inventory Management

The process of ordering, storing, and using a company's inventory.

Seasonality

Variations in demand or value of goods based on the time of year.

Lean Goals

Highest quality, lowest cost, and shortest lead time in operations.

Five Steps of Lean

Identify value, Map the value stream, Create flow, Establish pull, and Seek perfection.

Degrees of Patience

Balk (refuse to enter), Renege (leave after entering), Jockey (switch between queues).

Price

The amount of money required to purchase goods or services.

Profit

Financial gain obtained when revenue exceeds costs.

Cost for Inputs

Expenses incurred in the production of goods or services.

Utilization

The ratio of actual output to potential output in a given time period.

Visual Workplace

An environment that uses visual cues to communicate information and enhance efficiency.

Queueing Theory

The mathematical study of waiting lines, determining queue lengths and waiting times.

Alvin's Guidance

A suggestion that understanding his lectures will prepare students for exam questions.