ENGR 100 Exam

  • Highlighted yellow on exam review: you should know them but won't be asked directly on exam

  • Know how to DRAW a tuckman model and how to define steps

  • Know what diff EDP steps are

  • Consumer utility important, will need to do con. utility problem

  • Know what IOE stands for

  • Know what the other engineering majors were that were mentioned on slides

  • Know about demand and supply

  • Know about networking practices and what is safe and not safe to talk about while networking

  • Understand Operations Management definition

  • Price, Inconvenience, Capabilities, Trade-offs, profit, strategic trade-offs, market segments, costs for inputs: may not show up directly on exam, but may show up indirectly

  • KNOW HOW TO DRAW CURRENT STATE MAP ON A PROCESS, include everything that had to be in our current state map reports. Not grading on whether our assumptions are correct, but rather if we include all the parts. Make sure takt time and demand are on the right side below the customer

  • Include data boxes with relevant data (uptime/downtime/cycle time could be included if applicable) and process boxes.

  • Know what current state map is vs. a future state map (future state map is what it SHOULD be)

  • Know German word for takt time ("takt" means "beat" in German)

  • Know what goes into lead time (total lead time = VA + NVA)

  • Know what VA NVA, and NVA-R are

  • Know all eight wastes, need to provide examples and define (give ANY example) Question will basically be "write down eight wastes with definitions and examples"

  • Know throughput, uptime, downtime

  • Throughput time decreases as you increase your flow

  • Know how to calculate takt time (Available time / Demand)

  • Only need to know icons that we will draw on current state map

  • Will be asked about other people's proposal presentations, so talk to others about problems that they are working on (basically the question: can you tell me about 3 others', 4 others', 2 others' problems?). BE AWARE OF AT LEAST A FEW OTHER PEOPLE'S PROJECTS.

  • Know all 3 goals of lean (highest quality, lowest cost, shortest lead time)

  • Know all 5 steps of lean

  • The professor's sleeping arrangement example. Bed split in half. Side facing door, you can wake them up, side not facing door, don't wake them up.

  • Visual workplace -- name examples and problem-solve with examples

  • Airplane example from discussion: as you get closer to flow, things generally improve and become more lean. Know what went wrong or well and how that improved/didn't improve flow. E.g. Kanban

  • Need to know equations, won't be given them

  • Know Toyota story -- Toyota originally made looms

  • ANYTHING REGARDING QUEUEING ON THE EXAM, WE WILL BE PROVIDED EQUATIONS FOR. But need to know how to USE equations.

  • Know queueing components (arrival + queue --> service --> exit)

  • Know ways you can distribute demand, e.g. peak-load pricing, discounts on off-hours

  • Class in the Wild will be asked about. Know wastes and efficiencies related to that. Exam just asks questions about what you saw during Class in the Wild.

  • Know degrees of patience (balk, renege, jockey) and know how to define

  • Know RM (Raw Material), WIP (Work in Progress), FG (Finished Goods), and be able to define and provide examples

  • Other parts of inventory management won't be asked as much, but need to use them to give examples and such

  • Know reasons for inventory (given example, what reasons for inventories?)

  • Memorize inventory formulas

  • Study shoe and organic grocery examples from inventory management presentation

  • Know seasonality (you lose value of a winter jacket the closer you get to summer, for example)

  • Know what components of a problem statement are. May be asked to write one.

  • SECTIONS OF THE EXAM: True/False, Fill in the Blank, Multiple Choice, Free Response/Brief Answer, Case Study

  • Exam Review slides we made as well as Zoom recording will be posted