Social Work Administration and Supervision

Vocabulary flashcards covering core terms, concepts, theories, and functions in Social Work Administration and Supervision based on the lecture notes.

Administration (Herman Stein)

The process of defining and attaining the objectives of the organization through a system of coordination and cooperative effort.

Organization (Plunkett and Attner)

A group of two or more people that exists and operates to achieve clearly stated, commonly held objectives.

Management

The scientific utilization of manpower, money, machines, materials, methods, time, space, and other resources for the attainment of organizational goals.

POSDCORB

An acronym widely used in management and public administration reflecting the classic view of organizational theory, featured in a 1937 paper by Luther Gulick.

Social Administration

Focuses on policies, planning, and administration of goods and services in relation to political, social, and economic institutions and to determinants of the distribution of national resources to social welfare needs.

Social Welfare Administration

An administrative process in the social welfare agency that formulates and implements policies and plans into programs and services, with the primary objective of enhancing social functioning.

Social Work Administration

A method of social work concerned with the provision and distribution of societal resources to enable people to meet their needs and fulfill their potentials toward empowering their lives.

Social Welfare Agency

A structured framework within which administrative tasks are carried out, established through government initiative or voluntary efforts to achieve a social goal.

Primary NGOs

Direct organizations of the people themselves, also referred to as people's organizations and self-help groups (e.g., CALARIZ).

Secondary/Intermediate NGOs

Agencies composed of different professions providing services to beneficiaries (e.g., Catholic Charities, Philippine Rural Reconstruction Movement).

Tertiary NGOs

Networks of NGOs established for mutual assistance or for special purposes (e.g., National Council for Social Development Foundation).

Policy Formulation

Refers to the development, establishment, and adoption of guidelines to be observed in the operation and implementation of programs and services.

Agency Policy

A written statement formally adopted by the board or legal authority and publicly made known to guide the provision of services.

Substantive Plan

A type of plan designed specifically to achieve program objectives.

Procedural Plan

A type of plan designed for the organizational structure, embodying administrative mechanisms such as rules, guidelines, standard operating procedures, and reporting requirements.

Formal Organizational Structure

An organizational structure established by laws where activities are consciously coordinated and documented in policies and procedures.

Informal Organizational Structure

An organizational structure established unconsciously by spontaneous groupings of persons, consisting of rules, sentiments, traditions, and customs.

Span of Control

The limit to the number of people a person can supervise effectively, typically 5 to 7 individuals.

Homogenous Assignment

An organizational principle stating that assigned jobs must be related or allied and functions must not overlap.

Hierarchical or Scalar Principle

An organizational principle where people are organized in groups under leaders with ascending and descending levels of authority.

Line and Staff Principle

An organizational principle wherein line personnel are directly involved in the implementation and accomplishment of objectives.

Staffing

The art of acquiring, developing, and maintaining a competent workforce to accomplish organizational functions and objectives with maximum efficiency and economy.

Directing

The process of implementing the total plan and guiding subordinates through instructions, explanations, and decisions to achieve organizational objectives.

Controlling

The administrative function of constraining, coordinating, and regulating action in accordance with plans to achieve specified objectives.

Coordinating

The process of interrelating the various parts of the work of an agency so that it functions as a unified whole.

Communication

The transfer of meaning from one person to another through signs, signals, or symbols from a mutually understood language system.

Line-item Budgeting

The most used budget format, based on line-item accounting and incremental increases in projecting ahead for a year or more.

Program Budgeting

A budgeting format focused on goals, objectives, and offered services, incorporating cost estimates and specific timelines.

Functional Budgeting

A budgeting system that encompasses program services while emphasizing supporting administrative services.

Zero-based Budgeting

A budgeting method starting from a zero base, commonly practiced in government agencies.

Accounting

The art of recording, classifying, and summarizing monetary transactions in a significant manner.

Auditing

The examination of documents, records, reports, internal controls, and accounting procedures.

Problem-oriented Recording

A system of recording where problems are identified, services are planned and delivered, and problems are resolved; commonly used in health settings.

Time Series Recording

The documentation of repeated measures of specific behaviors, attitudes, or interactions targeted by social work intervention.

Public Relations

A management function that evaluates public attitudes, aligns organizational policies with public interest, and executes programs to earn public understanding and acceptance.

Power

The ability to implement the rights of authority, derived from the Latin word 'potere', meaning 'to be able'.

Authority (Alfred Kadushin)

A right which legitimizes the use of power; the sanctioned, approved, accepted, and validated possession of power.

Coercive Power

A type of power where the supervisor induces performance through the supervisee's fear of punishment for disobedience or insubordination.

Reward Power

A type of power where the supervisor motivates performance by offering rewards as incentives.

Connection Power

Power derived from the supervisee's perception that the supervisor possesses valuable linkages and networks with influential individuals.

Expert Power

Power based on the belief that the supervisor possesses superior understanding, knowledge, judgment, and experience regarding the job.

Information Power

Power derived from the supervisor's possession of privileged, reliable information.

Position Power

Also called legitimate power, where directives are followed due to the supervisor's formal place in the organizational hierarchy.

Referent Power

Also called charisma power, where subordinates comply because they admire the supervisor's personality and desire approval.

Scientific Management

A theory developed by Frederick Taylor that analyzes workflows to improve economic efficiency and labor productivity.

Administrative Theory of Management

A systematic management approach developed by Henri Fayol featuring clearly defined tasks, division of labor, and 14 management principles.

Bureaucratic Management Theory

A theory developed by Max Weber emphasizing hierarchy, strict rules, standard procedures, and chain of command.

Human Relations Theory

An organizational theory founded by Elton Mayo emphasizing employee satisfaction, informal workplace groups, and supportive team environments.

Theory X and Theory Y

Two styles of management defined by Douglas McGregor in 'The Human Side of Enterprise', representing authoritarian (Theory X) and participative (Theory Y) approaches.

Motivation-Hygiene Theory

Frederick Herzberg's theory stating that job-intrinsic motivators drive higher performance, while job-extrinsic hygiene factors prevent dissatisfaction.

Management-by-kayod

A Filipino management style identified by Ernesto Franco characterized by an autocratic, practical, fast decision-maker who demands quick action.

Management-by-libro

A Filipino management style identified by Ernesto Franco characterized by a systematic, cautious, planning-oriented technocrat seeking high-quality results.

Management-by-lusot

A Filipino management style identified by Ernesto Franco characterized by taking shortcuts, breaking rules, bribery, and avoiding headaches through shaky deals.

Management-by-ugnayan

A Filipino reconciler-manager style identified by Ernesto Franco that integrates idealist and realist traits, emphasizing contingency management and behavioral skills.

Management-by-oido

A Filipino management style learned 'by ear' through extensive practical experience rather than formal management education.

Supervision (Charlotte Towle)

An administrative process in the conduct of which staff development is a major concern.

Supervisor (Alfred Kadushin)

An agency administrative staff member delegated authority to direct, coordinate, enhance, and evaluate the on-the-job performance of supervisees.

Tutorial Model of Supervision

A supervisory model consisting of a supervisor and a supervisee in a direct one-to-one relationship.

Peer Group Supervision

A supervisory model without a designated supervisor, where all group members participate as equals.

Case Consultation

A model featuring a designated consultant where the worker schedules meetings as needed and maintains responsibility for the session focus.

Paraprofessional (Sylvia Montes)

A person who is highly motivated and committed to share skills and service to individuals or communities for humanitarian causes without a social work degree.

Volunteer

An individual who contributes skills, knowledge, and services to an agency without receiving financial remuneration.