Scenario Handling: Application & Problem Solving

A prospect asks for a demo but doesn’t commit to next steps. What’s your move?

Politely ask what they’re hoping to achieve with the demo, clarify their decision process, and schedule a clear next step or follow-up.

You lost a potential sale—what should you analyze post-conversation?

Identify where the relationship or conversation broke down, what objections were raised, and outline steps for improvement next time.

What should you do immediately after a failed pitch?

Review what went well, analyze mistakes, seek feedback, and document lessons learned for improvement next time.

How can you turn a “No” into future opportunity in sales?

Ask for feedback, leave the door open for future contact, and add them to your nurture or follow-up list.