KSB-111 Leadership and Management

Leadership

The ability to influence and guide individuals or groups towards achieving goals.

Management

The process of planning, organizing, directing, and controlling resources to achieve specific goals.

Board of Directors

A group of individuals elected to represent shareholders and oversee the management of a corporation.

Mission Statement

A statement outlining the organization's purpose, objectives, and how it intends to achieve them.

Functional Areas of Business

Different departments within a business that specialize in specific tasks, such as marketing, finance, and operations.

Laissez-Faire Leadership

A hands-off leadership style allowing employees to make decisions with little guidance.

Authoritarian Leadership

A leadership style characterized by strict control and little input from team members.

Dynamic Leadership

A leadership style that adapts to changes and encourages flexibility within the organization.

Performance Measurement

The process of evaluating the success of an organization in meeting its goals.

Divisional Structure

An organizational structure that groups employees based on product lines or geographical locations.

Matrix Structure

An organizational structure that blends functional and divisional structures, with employees reporting to multiple managers.

Corporate Accountability

The responsibility of an organization to its stakeholders to conduct business ethically and transparently.

Employee Engagement

The emotional commitment an employee has to their organization and its goals.

Change Management

The approach to preparing, supporting, and helping individuals and organizations in making organizational change.

Organizational Culture

The values, beliefs, and behaviors that shape how a company's employees and management interact and work together.

Human Resource Management

The strategic approach to managing an organization's most valuable assets: its people.

Corporate Social Responsibility (CSR)

The concept that businesses should consider the interests of society by taking responsibility for the impact of their activities on customers, employees, shareholders, communities, and the environment.

Operational Efficiency

The ability to deliver products or services to customers in the most cost-effective manner without compromising quality.

Conflict Resolution

The process of resolving a dispute or a conflict by providing a solution that is acceptable to all parties involved.

Benchmarking

The process of comparing business processes and performance metrics to industry bests and best practices.

Change Agent

An individual who acts as a catalyst for change within an organization, helping to facilitate new processes or ideas.

Risk Management

The identification, assessment, and prioritization of risks followed by coordinated efforts to minimize, monitor, and control the probability of unfortunate events.