Autocratic management
One-way, top down communication
Centralised decision making
Persuasive management
One way communication
Centralised decision making
Management seeks to convince employees of their decision
Consultative management
Two-way communication
Centralised decision making
Management seeks input from employees
Manager still makes the final decision
Participative management
Two-way communication
Decentralised decision making
Employees and managers work as a team to make decisions
Laissez-Faire management
Two-way communication
Decentralised decision making
Managers provide employees with the responsibility to make their own decisions
Advantages of Autocratic Management
Saves time as the manager doesn’t need to consult employees about their decisions
Suitable for high risk/pressure situations as communication is direct and doesn’t rely on employee input
Disadvantages of Autocratic Management
Reduced employee moral, as input is not valued
Doesn’t make use of valuable employee insight
Advantages of Persuasive Management
Saves time, as the manager has the final say
Employees are more likely to accept decisions if persuaded
Disadvantages of Persuasive Management
Employees may have reduce moral as they feel their input is not valued
Does not make use of valuable employee insights
Advantages of Consultative Management
More informed decision making
Employees likely to feel more valued
Disadvantages of Consultative Management
Can be more time consuming
If employees are left out of the final decision, may feel their input has been ignored/is not valid
Advantages of Participative Management
Shared decision making leads to employees feeling more valued
Decision making will be better informed
Disadvantages of Participative Management
Time consuming
Not suitable for all environments, like high risk/pressure situations
Advantages of Laissez-Faire Management
Employees feel more valued due to the level of responsibility
Encourages teamwork between employees
Disadvantages of Laissez-Faire Management
Employees may lack skills and knowledge to make suitable decisions
Lack of guidance from management can negatively impact morale of staff
Communication Skills
The ability of a manager to effectively facilitate exchanges of information between themselves and employees
Importance of Good Communication Skills
Providing clear/concise instructions
Setting clear objectives/expectations
Facilitate dialogue and receive feedback
Delegation Skills
The transferring of responsibility for a task to someone else
Importance of Good
Delegation Skills
Allows the allocation of tasks to employees based on their skills, knowledge and experience
Planning Skills
The setting of goals and utilising of resources to ensure the business will continue to achieve its objectives
Importance of Good
Planning Skills
Essential to ensuring that Business Objectives are met
Leadership Skills
Involves motivating employees and leveraging their skills and experiences to achieve a shared objective
Importance of Good
Leadership Skills
To ensure employees remain motivated to complete objectives
To ensure their skills and knowledge are effectively used
Decision-Making Skills
The ability of a manager to take the most suitable path of action from a range of options
Importance of Good
Decision-Making Skills
Hiring the best staff
Purchasing inventory
Expanding operations (opening new stores)
Interpersonal Skills
The ability of a manager to develop and maintain positive working relationships with staff
Importance of Good
Interpersonal Skills
Ensures staff morale and motivation is high