Canes certified trainer quiz

vision

to grow restaurants, Serving our customers, all over the world and be the brand for quality chicken finger meals, a great crew, cool culture, and active community involvement.

5 service components

- greet and welcome

- educate and communicate

- transact and thank

- serve and thank

- follow up (table touch)

mission

we take pride in what we do, to serve the perfect box. fast, friendly, clean, and have fun.

describe the perfect box: how much ice should you fill the cane cup with?

golden brown chicken fingers, grade A extra long crinkle cut fries, buttery recast toast, crisp cool creamy coleslaw, and our signature sauce. ice is filled 3/4 of the cup or to the sunglasses

3 p's in order

placement, portion, presentation

oz of fries in ALL combos

kids combo: 2 oz, 3 finger combo:4 oz, sandwich: 4 oz, box combo: 4 oz, caniac combo: 5 oz

how long are bird and fries good in the house?

bird : 6 minutes fries : 3 minutes

what are the 5 enemies of oil?

heat, air, moisture, chemical, food particles

what part of the chicken do our fingers come from?

back of the breast plate

what is the minimum internal temperature of the chicken?

165 degrees

name a chicken defect that is always non-servable

shark tooth/nugget

name a line process oriented reason why bird is non-servable

bald bird

when do we salt fries?

immediately

what bill amounts do we use a counterfeit pen on?

$20's and up

at what number of drinks do we offer a drink carrier?

3 drinks and up

define S.A.U.C.E

Smiling, Attentive, Unique, Courteous, Enthusiastic

how many tenderloins per chicken?

2

how many loaves of bread can you separate during peak?

2

what does FIFO mean?

first in first out

how long do we slack our bread?

24 hours

what is the use by date of toast?

6 days after slacking

how many times can butter be returned to the cooler?

once

when is it appropriate to return butter to the cooler?

when it is not separated or 8 hours after it was initially taken out

how many sides of the sandwich do we toast?

one

how long after fries have been dropped do we drop toast?

30 seconds

how often should you skim the fryers?

every 30 minutes

what is the maximum time bird can stay in the house?

6 minutes

below what temperature do we store our food so it is outside the danger zone?

41 degrees or below

what is the ideal time to marinade our bird?

24 hours

how many quarts of filtered water do we use in our marinade?

3.5 quarts

what temperature must the marinade be before we add the chicken?

41 degrees or below

how many eggs do we use in our batter?

18 ounces of liquid eggs or 12 real eggs

what type of flour do we use?

wheat/ all purpose flour

the batter acts like _______ ?

glue

what is the maximum number of fingers per basket?

35

how long should laying bird take?

45 seconds or less

how long should the flouring process take?

45 seconds or less

how many fl oz of sugar do we use in our lemonade? how much water? how much lemon juice?

72 ounces of sugar, 16 quarts of water, 48 oz of lemon juice

what chemicals can we use on food contact surfaces?

sanitizer

how often should we change our sanitizer buckets?

every 4 hours

how many gallons of sweet tea are in a full batch?

5