Daily Conversations: The Nature and Process of Communication

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Vocabulary flashcards covering key concepts, terms, functions, elements, and models of communication from the lecture notes.

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19 Terms

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Communication

The transfer of information and common understanding from one person to another; it involves the transmission of meaning, ideas, and feelings and occurs in daily conversations; a shared understanding is essential for communication.

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Communis (origin)

Latin root meaning to make something common or to share; the origin of the word 'communication'.

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Sender

The person who initiates the message and creates it by encoding ideas.

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Receiver

The recipient of the message who decodes it and provides feedback.

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Message

The information created by the sender.

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Channel/Medium

The carrier of messages (face-to-face, written, or electronic) through which information travels.

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Feedback

The receiver’s response to the sender’s message, closing the communication loop.

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Encoding

The sender’s process of converting ideas into understandable messages.

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Decoding

The receiver’s process of interpreting the information into meaningful messages.

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Noise

Anything that blocks or distorts the communication process (interference).

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Information (Function)

To disseminate information within a group or organization.

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Control (Function)

To comply with or control behavior.

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Motivation (Function)

To encourage and motivate people.

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Emotional Expression (Function)

To express emotions and interact socially.

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Intrapersonal Communication

Communication that occurs within oneself, such as self-talk and internal reflections.

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Interpersonal Communication

Exchange of information, feelings, and meaning between two or more people, often involving feedback and interpersonal skills.

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Berlo’s Model (SMCR)

A model that emphasizes sender and receiver skills and the shared knowledge, attitude, social system, and culture between them.

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Shannon & Weaver Model

A linear model that includes a sender, encoder, channel, decoder, and receiver and acknowledges noise that can interfere with transmission.

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Transactional Model

A two-way, simultaneous process in which sender and receiver encode, decode, and provide feedback; it recognizes multiple interferences (physical, physiological, psychological) and is more interactive.