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Last updated 9:00 PM on 9/8/26
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70 Terms

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Research shows that you have ten seconds to make a lasting first impression because this is how our _.
brains are wired
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A smile _ warmth and openness.

convey

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Recent research in neuroscience shows that people _ at a glance.
size each other up
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You are _ someone with equal qualifications, but less professional presence.
more likely to succeed than
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First impressions _ the following criteria: 7% words, 38% voice, 55% visual.
are based on
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At an interview or _, you can say the right things, but a frown will undo your words.
networking event
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A smile _ confidence.
inspire
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A smile _ positive attention to us.
draw
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_ some information about yourself that will help you start a conversation.
offer
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France can ask Guy about Guadeloupe or offer _ about winter in Montreal.
some advice
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You also want to talk in an _ manner.
upbeat
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This is my first term at the school, and _, I'm somewhat worried about winter in Montreal.
as you can imagine
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In the professional world, it is _ important to make sure you have an effective introduction.
especially
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The Brébeuf student would leave a more _ by mentioning volunteer work.
a lasting impression
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It is also important to know that when you _ to someone, give them your full attention.
are introduced
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This _ as the Rule of Three.
is known
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Try to say the name when you are introduced, _ during the conversation, and when you say goodbye.
once
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An unfavorable first impression is easily cultivated by _ any eye contact whatsoever.
avoiding
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You should also _ the position of your body, fixing it to signal disinterest.
paying attention to
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To underline the insensitive, egotistical _ that you are, disregard any opinions offered.
conversation hog
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Someone walks over and you reach out to _, realizing your hand is wet.
handshake / shake hands
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Strutting forward, not _ with a handshake, but a fist pump will rustle feathers.
greet
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By following these guidelines, those with anti-social inclinations _ to come off as unapproachable.
can be assured
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Dismissing the feelings of others undermines your _.
trustworthiness
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For most people this is embarrassing, and _ would quickly apologize.
savvy networkers
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Though they may not be aware of how their _ come across, such gestures may be consequential.
small gestures
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Jewellery or clothing _.
is adjusted
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Avoiding hand movements will make you look _.
stiff and awkward
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When we slouch, we are not _ a professional image.
project / projecting
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Jeanne and Rui may not realize how their small gestures _.
come across
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Leaning on furniture takes away from a _ and may make you look lazy.
balanced impression
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It sends a message that may _ as uninterested, irresponsible, and disrespectful.
be construed
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Giving people your full attention sends a message that you are _, attentive, and professional.
reliable
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In interviews with cultural coaches, _ popped up on etiquette in professional situations.
a few insights
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Cultures vary in whether it is important to be _.

punctual

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First, _ with a handshake has become a universal business greeting.
greeting
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In Australia, _ is common, and women should offer a firm handshake.
handshake / handshaking
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_ , meetings end on time in Australia.
likewise
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Unlike Australia, while beginning on time is critical, _ is informal in Japan.
wrapping up
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Eye contact _ when speaking with someone of a higher rank in some cultures.
is avoided
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In Australia, anything past ten minutes late _ disrespectful manners.
is / are considered
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In Australia, eye contact connotes _ and respect.
trustworthiness
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In Japan, too much eye contact from a listener _ he disapproves.
implies
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A hard glare is _ in Australia and Arabia.
unsettling
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Australians are surprisingly _ about distance.
uptight
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In Arabia, there is no concept of _, proximity reflects closeness.

personal space

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Japanese accept closeness in _ such as rush-hour trains.
tight quarters
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_ , in Arabia, people stand close and there is no concept of personal space.
similarly
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In Arabia, _ someone to point out you are standing too far apart.
it's not uncommon for
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Here are exciting qualities of recent _ work and insights into education changes.
tech-enabled
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In the age of _, crowdfunding, and massive cooperative projects, hierarchies feel out-of-date.
crowdsourcing
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In the age of crowdsourcing, _, and massive cooperative projects, hierarchies feel out-of-date.
crowdfunding
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In the age of crowdsourcing, crowdfunding, and _ cooperative projects, hierarchies feel out-of-date.
massive
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More leaders are _ to structures that allow employees to _ teams.
switching / switch
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Traditional business hierarchies feel rather _.
out-of-date
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Mark Cuban says that 'jobs' are _.
on-the-way-out
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More industries switch to a _, and workers rack up second jobs.
freelance model
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Workers rack up second jobs and _ in their spare time.
freelance gigs
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Would flexible work be one of the most _ of all, or unsettling?
heartening developments
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_ , all this sounds drastic, but stability and experience matter.
granted
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None of this renders offices _.
obsolete
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Collaboration is more easily achieved with _ communication.
face-to-face
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According to the WEF, _ skills learned and skills needed is becoming greater.
the gap between
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Students _ that information and were tested on it.
absorbed
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Work connections are becoming _ internationalized.
increasingly
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The modern world needs workers with sophisticated ways of _.
processing information
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Workers will have to _ and think critically.
problem solve
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School leavers must know how to collaborate, _, communicate, and solve problems.
think critically
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Today's leavers must know how to use technology to collaborate, think critically, communicate, and _.
solve problems
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The twin forces of technology and globalization are _ 21st-century learning.
driving