RXTechExam 123CPhT Quiz #1 - Introduction to Pharmacy Practice Quiz

Pharmacy technicians are nationally certified when they pass the _________ exam.

a.

ExCPT

b.

State board exam

c.

FDA

d.

PTCE

PTCE

Community pharmacies have

Bar code scanners

Robotic Vial Fillers

Automated Pill Counters

Institutional Pharmacies have

Laminar Flow Hood

Talyst Machine 

Kitcheck

What are Laminar Flow Hoods for?

Sterile Compounding

Talyst Machines

Help with storing medications 

Kitcheck

Making anesthesia trays for anesthesia carts

What is pharmacy described as?

The art, practice, or profession of preparing, preserving, compounding, and dispensing medical drugs

Which of the following duties must a pharmacy technician not do

a.

Take oral prescriptions from doctors

b.

Call insurance companies for overrides

c.

Sell Pseudoephedrine

d.

Call wholesalers

Take oral prescriptions from doctors

Which each would be fond in an institutional or community?

•Automatic Pill Counter

•Laminar Flow Hood

•Robotic Vial Filler

•Kit Check

•Talyst Carousel

Automatic Pill Counter - Community Pharmacy

Laminar Flow Hood - Institutional Pharmacy

Robotic Vial Filler - Community Pharmacy

Kit Check - Institutional Pharmacy

Talyst Carousel - Institutional Pharmacy

​

TRUE OR FALSE: All pharmacy managers are pharmacists, but not all pharmacists are pharmacy managers.

True

The primary purpose of institutional pharmacies is to ________.

a.

dispense medications for use within a hospital

b.

none of the above

c.

dispense medications to the general community

d.

dispense medications directly to providers' offices

a. dispense medications for use within a hospital

Pharmacy Technicians can be nationally certified through what two exams?

a.

FDA and ExCPT

b.

PTCE and FDA

c.

PTCPT and State Board of Pharmacy

d.

PTCE and ExCPT

d. PTCE and ExCPT

The primary purpose of community pharmacies is to ________.

a.

dispense medications directly to providers' offices

b.

none of the above

c.

dispense medications for use within a hospital

d.

dispense medications to the general community

d. dispense medications to the general community

Mrs. Thomas approaches the counter to ask you if you can recommend a cough medication for her 4 year old daughter. What should you tell her?

a.

"Use Delsym®, I have overheard the pharmacist recommend that product to everyone and she said it was pretty good"

b.

"Please wait, the pharmacist will be right with you"

c.

"You should use honey and lemon, it was my grandmother's old recipe"

d.

"Cough products over the counter are for adults so consult your doctor"

b. "Please wait, the pharmacist will be right with you"

The primary purpose of community pharmacies is to:

a.

dispense medications to hospitals

b.

dispense medications to providers' offices

c.

dispense medications through mail

d.

dispense medications to the general public

d. dispense medications to the general public

In order to practice as a pharmacy technician, you might need to be licensed by:

a.

the PTCB

b.

the FDA

c.

the DEA

d.

your State Board of Pharmacy

d. your State Board of Pharmacy

TRUE OR FALSE: The pharmacist is the last check in the prescribing process.

True

Which of the following is an example of a type of pharmacy?

a.

Institutional

b.

Community

c.

All of these are types of pharmacies

d.

Nuclear

c. All of these are types of pharmacies

TRUE OR FALSE: The role of a pharmacy technician is considered low-stress; therefore, stress management techniques are unimportant.

False LMAO

TRUE OR FALSE: Pharmacy technicians are legally allowed to recommend OTC medications to patients

False

Which of the following are considered qualities of successful pharmacy technicians?

a.

Communication

b.

Cultural competence

c.

Stress management

d.

All of the above

d. All of the above

A patient would like to transfer her prescription to your pharmacy and she was wondering if you can get it done as soon as possible. What can you do to speed up the process?

a.

Call the pharmacist over to talk to her, since the pharmacist has to do the transfer

b.

Collect all of the information on the prescription bottle (patient name, transferring pharmacy name/phone number, prescription name/number) and hand it to the pharmacist to call and complete the prescription transfer

c.

Call the transferring pharmacy and ask them to fax the original copy of the prescription for you to fill

d.

Call the transferring pharmacy and take the transfer

b. Collect all of the information on the prescription bottle (patient name, transferring pharmacy name/phone number, prescription name/number) and hand it to the pharmacist to call and complete the prescription transfer

TRUE OR FALSE: Pharmacy technicians are legally allowed to call insurance companies on behalf of patients.

True

Robert McDonald would like to know if he should take his diclofenac 75mg with or without food because his physician did not specify.

a.

Offer to call his doctor's office because he is a regular

b.

Read the monograph and tell him it is okay

c.

Ask him to wait to speak to the pharmacist

d.

Tell him to call his doctor's office and ask

c. Ask him to wait to speak to the pharmacist

Which of the following is an example of an institutional pharmacy?

a.

Bobby Joe's Independant Pharmacy

b.

Walgreens Pharmacy

c.

Hospital Pharmacy

d.

Wal-Mart Pharmacy

c. Hospital Pharmacy

Common tasks that a pharmacy technician is responsible for include:

a.

Sterile compounding

b.

All of these

c.

Third party billing

d.

Inventory management

b. All of these

Which of the following is a pharmacist-only responsibility?

a.

Verifying prescriptions

b.

All of these

c.

Counseling patients

d.

Making therapy recommendations

b. All of these

Mr. Brooks would like to know if his Tylenol® will interact with his ibuprofen and he is really concerned because he is feeling dizzy. How can you help Mr. Brooks?

a.

Ask him to check Web MD because your pharmacist told you it's a reputable site

b.

Ask him to hold and speak to the pharmacist

c.

Tell him it is okay because ibuprofen and Tylenol work in different ways and are excreted via different pathways.

d.

Type in the medication into drug journal provided by your company and answer his question

b. Ask him to hold and speak to the pharmacist

TRUE OR FALSE: Pharmacy technicians may legally take telephone prescriptions or prescription transfers over the phone so long as the pharmacist verifies it.

False

Which of the following may be used in a community pharmacy to count, dispense, and label medication vials in place of a pharmacy technician?

a.

None of these

b.

Counting tray

c.

Pharmacist

d.

Barcode scanner

c. Pharmacist

Mr. Jones would like a refill on his Flomax® prescription and he asks that you contact his physician because his prescription expired. What can you do?

a.

Ask the patient to go to the doctor's office since the prescription expired

b.

Do nothing, because pharmacies are not allowed to request refills on a patient's behalf

c.

Ask the pharmacist to call or fax for a refill

d.

Fax or call the doctor's office for a refill

d. Fax or call the doctor's office for a refill

Which of the following is accurate regarding certification and licensure?

a.

Certification can only be obtained by passing the PTCE.

b.

Each state's licensure requirements are different.

c.

Certification is what legally allows you to work in a Pharmacy Technician role within your state

d.

After certification, no additional steps are needed before applying to open positions

b. Each state's licensure requirements are different.

Once you obtain the title of a Pharmacy Technician, from experience alone, you can do all of the following except:

a.

specialize in Nuclear Pharmacy

b.

become a Technician Trainer

c.

become a Pharmacy Manager

d.

become a Pharmacy Scheduler

c. become a Pharmacy Manager

Which of the following is an example of a non-verbal communication skill?

a.

Volume

b.

Language

c.

Eye contact

d.

Tone

c. Eye contact

TRUE OR FALSE: An example of an institutional pharmacy would be a hospital or outpatient facility.

True

Mrs. Stewart came in to your retail pharmacy and wants to know what aisle your acid reflux medications are? You should:

a.

Ask her to speak to the senior pharmacy technician

b.

Ask her to speak to the pharmacist

c.

Point her to the correct aisle

d.

None of the answers are correct

c. Point her to the correct aisle

Your pharmacist stepped out to use the bathroom and a patient, that has been waiting, would like to pick up her prescription. Her prescription is filled and waiting to be checked by the pharmacist. What should you do?

a.

Verify the prescription, besides, her prescription has already passed the 5 of the 6 checks required by your company.

b.

Give her a few pills and ask her to come back later when the pharmacist comes back

c.

Ask her to wait for the pharmacist to get back and then page the pharmacist

d.

None of the answers are appropriate

c. Ask her to wait for the pharmacist to get back and then page the pharmacist

A new patient would like you to enter her information which includes allergies. How can you help in this process?

a.

Technicians can only collect this information on a hard copy, and a pharmacist must enter it

b.

Technicians are allowed to enter patients' demographic information including allergies, so you proceed

c.

Technicians are only allowed to enter the name, address, and date of birth of patients

d.

Technicians are not allowed to collect new patients' information, especially allergies

b. Technicians are allowed to enter patients' demographic information including allergies, so you proceed

Cultural competence is the ability to treat those that are of a different _____ than you.

a.

Race

b.

Gender

c.

All of these

d.

Religion

c. All of these

Common tasks that a pharmacy technician is responsible for include:

a.

Inventory management

b.

All of these

c.

Sterile compounding

d.

Third party billing

b. All of these

Which of the following are qualities of a successful pharmacy technician?

a.

Stress management

b.

Prioritization skills

c.

Cultural competence

d.

All of these

d. All of these

Pharmacist technician can do the following

Call insurance companies, take verbal refilles, and otain/enter all demographic and insurance information

Pharmacy technicians can NOT

Take new telephone prescriptions, verify prescriptions for dispensing, and council patients or make any therapy recommendation