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activity director
individual who plans the activities for the resident and assists them to socialize and stay physically/mentally active
activities of daily living (ADL)
refers to activities of daily living such as bathing, toileting, grooming, dressing, etc.
acute
refers to an illness with a sudden onset, severe symptoms, and short duration
administrator
individual at the top of the chain of command who has ultimate responsibility for all aspects of facility operation and resident care
adult day care centers
facilities where care is provided during the day for individuals who reside in the community; generally for those who need some assistance and/or supervision but are not seriously ill or disabled
advanced practice nurse
registered nurse having education beyond the basic education required who is certified by a nationally recognized professional organization in a nursing specialty (nurse practitioner) or meeting other criteria established by a Board of Nursing
assisted living
centers where individuals live who need limited assistance rather than skilled care
call light
device used by residents to summon staff for assistance
certified nursing assistant (CNA)
individual who has completed a state-approved course and successfully passed the required competency evaluation
chain of command
line of authority in the facility which designates to whom each department/employee reports
chronic
refers to an illness with a gradual onset and long duration
clichés
phrases that are used frequently and which often have a different meaning than the words would indicate
communication
exchange of information
cultural differences
beliefs, values, habits, diets, and health practices; refers to the differences in a population; the varity of people living and working together
culture
a system of behaviors people learn from those with whom they live
culture change
a philosophy that focuses on providing person-centered care to the residents and creates a positive work environment for healthcare workers
denial
rejection of a thought or feeling; defense mechanism used to reduce stress by refusing to accept what is a reality
dependent
refers to a resident who requires staff assistance with ADL
dietitian
employee whose responsibility it is to plan menus, write special diets, and monitor the nutritional status of the residents
displacement
defense mechanism used to reduce stress by transferring a strong negative feeling to something or someone else
Health Insurance Portability and Accountability Act (HIPAA)
federal law that requires the security and privacy of health information
home health care
care provided in a person's home
hospice care
care/services for individuals who have an estimated 6 months or less to live with the focus on palliative care
housekeeping department
facility employees responsible for maintaining the building in a clean and sanitary manner
independent
having the ability to meet one's own needs without assistance
interdisciplinary care team
professionals from each discipline within the healthcare facility who meet, discuss, and plan the care of the resident
laundry department
facility employees responsible for laundering facility linens and the residents' personal clothing
licensed practical nurse (LPN)
nurse who completed a nursing program of 1-2 years and passed a state licensing examination; called LVN (licensed vocational nurse) in some states
long term care (LTC)
level of care for persons needing care on a 24-hour per day basis over an extended period of time
maintenance department
facility employees responsible for maintaining facility property
medical doctor (MD)
physician
non-verbal communication
communication without words; i.e. facial expressions, tone of voice, body language, gestures, posture, touch, etc.
objective information
factual information obtained through use of the senses, i.e. what is seen, heard, touched, or smelled; a direct observation
occupational therapist (OT)
therapist who helps residents learn to compensate for disabilities and be able to perform the necessary activities of daily living; individual who promotes therapeutic use of self-care, work, and recreational activities to increase independent function, enhance development, and prevent disability; may include adaptation of tasks or environment to achieve maximum level of functioning and optimal quality of life
ombudsman
a resident advocate; one who investigates complaints and helps achieve a resolution; advocates for the rights of residents
optometrist
professional responsible for examining the eyes and prescribing glasses
palliative care
care that focuses on the comfort and dignity of the person in the terminal stages of an illness; care that affords comfort rather than cure
person-centered care
a philosophical approach to nursing home care that honors and respects the opinions and preferences of the elderly and those working closes with them; it involves a continuing process of listening, trying new things, seeing how they work, and changing things in an effort to individualize care and de-institutionalize the nursing home environment
physical therapist (PT)
professional who provides therapy in the form of heat, cold, massage, ultrasound, electricity, and exercise to resident with muscle, bone, and joint problems
podiatrist
practitioner responsible for examining and caring for the feet
policy
a written course of action determined by the facility that should be followed every time a specific situation occurs
procedure
the steps to be taken to complete a particular task
professionalism
characteristics and behaviors suitable for persons engaged in a profession, i.e. maintaining a positive attitude, keeping information confidential, being polite, keeping a neat appearance, etc.
projection
defense mechanism use to relieve stress that involves seeing behaviors/feelings in others that are really one's own
qualified medication aide (QMA)
a CNA who completes a state approved pharmacology course and passes a state competency exam that qualifies him/her to administer certain types of medications in some healthcare facilities within a specific scope of practice
rationalization
defense mechanism used to relieve stress that makes an excuse to justify a behavior
registered dietitian (RD)
a professional who creates special diets for residents with specific needs and plans menus to ensure residents' nutritional needs are met
registered nurse (RN)
an individual who completed a 2, 3, or 4-year nursing program and passed a state licensing examination
regression
defense mechanism that helps relieve stress by returning to an old, immature behavior
repression
defense mechanism that helps relieve stress by blocking painful thoughts or feelings from entering the mind
respiratory therapist (RT)
individual who provides treatment and/or management of acute and chronic breathing disorders through the use of respirators or the administration of medication in aerosol form
scope of practice
refers to the tasks required for the job that are part of the CNA's training and education, i.e. feeding residents, assisting residents with toileting, making beds, etc.
skilled care
medically necessary care given by a physician, nurse, or therapist
slang
words or phrases specific to a generation that may not be recognizable and/or easily misinterpreted by someone of another generation
social worker
an individual who assesses the psychosocial functioning of residents/families and intervenes as necessary to arrange needed services
speech therapist (ST)
a person specially trained and qualified to assist residents in overcoming speech, language, and swallowing disorders
standard 14
the scope of practice for CNA's in Indiana as set by the Indiana State Department of Health
subjective information
information that is based on what a person thinks or something that was reported by another person which may or may not be true; information not personally observed
terminal illness
disease or condition that will eventually cause death
verbal communication
written or spoken messages
abuse
willful infliction of injury, unreasonable confinement, intimidation, or punishment resulting in physical harm, pain or mental anguish
confidentiality
privacy of information
informed consent
consent given after having been informed of potential negative outcomes
involuntary seclusion
separation of a resident from others, from his/her room, or confinement against his/her will
misappropriation
misuse of property belonging to someone else (theft/destruction)
neglect
failure to take reasonable caution or care
OBRA (Omnibus Budget Reconciliation Act)
law passed by the federal government establishing minimum standards for nursing homes and the training of nursing assistants
privacy
free of being disturbed or observed by others
resident rights
rights identified by OBRA relative to residents in long-term care facilities
restraints
chemical or physical devices that restrict voluntary movement or revise/restrict behavior
slander
malicious gossip with intent to harm someone's reputation
airborne precautions
special precautions taken when someone has a disease that is transmitted by microorganisms that remain suspended in the air or become trapped in dust and move with air currents
blood-borne pathogens
microorganisms in human blood which can cause infection and disease
body fluids
saliva, sputum, urine, feces, semen, vaginal secretions, and pus/wound drainage
causative agent
biological agent (pathogen) that causes a disease
Center for Disease Control and Prevention (CDC)
federal governmental agency that issues guidelines relative to protection of health and methods to improve health
chain of infection
description of how a disease is transmitted from one person/source to another
contact precautions
special precautions taken when someone has a disease that is transmitted by touching a contaminated object, surface, or infected person
direct contact
touching an infected person or his/her secretions
disinfection
process in which chemicals are used to destroy microorganisms
droplet precautions
special precautions taken when someone has a disease that is transmitted through the air and only travels a short distance after being expelled
hand hygiene
hand washing with soap and water or cleaning hands with an alcohol-based foam/gel
healthcare associated infection (HAI)
infection acquired in a healthcare facility; nosocomial infection
indirect contact
transmission of a disease by touching an object that is contaminated
infection control
methods used to prevent and control the spread of infection
isolation
measures taken to separate someone with potentially harmful microorganisms from others to prevent the spread of infection
localized infection
an infection contained to a specific body part/site
mode of transmission
how a pathogen travels from one person to another
nosocomial infection
an infection acquired in a healthcare institution; also known as HAI (healthcare associated infection)
pathogen
disease-producing microorganism
personal protective equipment (PPE)
barrier between a person and a potentially harmful microorganism, e.g., gowns, gloves, masks, etc.
portal of entry
the way a pathogen enters the body
portal of exit
the way a pathogen leaves the body
reservoir
location where pathogens live and multiply
standard precautions
precautions taken when there is contact with any body fluid or non-intact skin/mucous membrane
sterilization
process that destroys all microorganisms
susceptible host
someone who could more easily be infected than a healthy person, e.g., the elderly, people with other illnesses, individuals who do not practice good infection control, etc.
systemic infection
infection that occurs when pathogens enter the bloodstream and move throughout the body causing generalized symptoms, e.g., fever, vomiting, diarrhea, etc.
transmission-based precautions
special precautions implemented on the basis of how the disease spreads
Acquired Immune Deficiency Syndrome (AIDS)
disease of the human immune system caused by human immunodeficiency virus (HIV), which makes the infected person more susceptible to other infections