Motivational Theories

What are the advantages of having engaged and motivated employees?

They exhibit greater productivity, promote the business, and establish trust between employer and employee.

What does greater productivity among motivated employees indicate?

Employees work harder and produce more.

How do motivated employees promote a business?

They share their positive experiences, which can attract new workers and enhance the business's reputation.

What is Taylor's theory on motivating employees?

Employees should be paid based on the amount of output they produce.

What is piece-rate pay according to Taylor's approach?

A pay system where employees earn more for each unit of output they produce.

What is one advantage of Taylor's theory?

May improve productivity, allowing a business to reduce costs by employing fewer employees.

What is a disadvantage of Taylor's theory?

Employees may rush production, leading to mistakes and become bored with repetitive tasks.

What is Maslow's theory of motivation known as?

Maslow’s hierarchy of needs.

What does Maslow's hierarchy of needs include?

Five categories of needs, including:

• Self-actualization

• Self esteem

• Self belonging

• Safety

• Physiological needs.

How can a business address self-actualization needs?

Provide opportunities for achievement, responsibility, and skill development.

What does addressing esteem needs in the workplace entail?

Providing opportunities for promotion and recognition of successes.

How can businesses meet belonging and love needs?

Assisting social interactions and teamwork opportunities.

What is an example of addressing safety needs according to Maslow?

Offering job security and a safe working environment.

What is a basic physiological need that a business must address?

Offering sufficient pay for employees to purchase food and accommodation.

What are the pros and cons of Maslow's hierarchy?

Provides a structured approach to improve motivation but assumes all employees value needs similarly.

What does Herzberg's theory suggest regarding employee motivation?

Distinguishes between hygiene factors and motivating factors.

What are hygiene factors in Herzberg's theory?

Conditions that prevent dissatisfaction but do not motivate, such as safe working conditions and fair pay.

What are motivating factors according to Herzberg?

• Opportunities for recognition

• Achievement

• Responsibility that can motivate employees.

What is an advantage of Herzberg's theory?

Provides a structured approach for businesses to improve employee motivation.

What is a disadvantage of Herzberg's theory?

May not apply universally as different employees prioritize hygiene and motivating factors differently.

How does Herzberg's theory apply in a business like Tesco?

• Safe working conditions and guaranteed pay prevent demotivation

• Whilst promoting opportunities and training can enhance motivation.