Oral Communication in Context – Lecture Review

A set of flashcards covering key terms, elements, functions, processes, and models discussed in the Oral Communication in Context lecture.

What does “Oral Communication in Context” refer to?

The use of spoken language to share information, express ideas and interact with others while considering the specific situation, audience, and purpose.

Define the word “oral.”

Verbal or spoken.

Define “communication.”

The exchange of thoughts, messages or information through verbal or non-verbal means, spoken or written.

Define “context” in communication.

The background, origin, place, reason or purpose surrounding a communication event.

Name the five basic elements of communication.

Sender, Receiver, Message, Channel, Feedback.

Who is the ‘sender’ in the communication process?

The source who initiates, encodes and transmits the message.

Who is the ‘receiver’ in the communication process?

The person or audience who decodes and interprets the message.

What is a ‘message’?

The information, idea, opinion, thought or emotion being communicated.

What is meant by ‘channel’?

The medium or means used to deliver the message (e.g., voice, writing, phone, internet).

What is ‘feedback’?

The receiver’s response or reaction that tells the sender how the message was understood.

True or False: No response is still a form of feedback.

True – silence is also a response.

List two main categories of verbal communication.

Written words and spoken words.

Give three common examples of written communication.

Letters, emails, billboard signs (any three of: letters, text messages, emails, chat messages, street/billboard signs).

Give two examples of non-verbal ‘actions’ in communication.

Gestures, facial expressions (other valid actions: posture, hand signals, sign language).

State one classroom rule emphasized by Ma’am Tin Colada.

Speak English (other acceptable rules: Speak and participate; Speak politely).

What reminder is given about barriers to communication?

They can block message transmission and create misunderstanding.

Why do people communicate according to the notes?

To speak, listen, understand, connect people and build harmonious relationships.

Which function of communication controls behavior?

Regulation / Control.

Which function of communication allows bond formation and intimacy?

Social Interaction.

Which function of communication persuades or encourages change?

Motivation.

Which function of communication lets people show their feelings?

Emotional Expression.

Which function of communication is used to give or get data?

Information.

Identify the three most common communication models.

Linear, Interactive, Transactional.

How is the Linear Model characterized?

A one-way flow from sender to receiver with no feedback.

Name the 1949 linear model that introduced ‘noise.’

Shannon-Weaver Model.

In the Shannon-Weaver Model, what is ‘noise’?

Any interference that distorts or disrupts the message during transmission.

Which model views communication as a two-way process with feedback?

Interactive Model.

What additional element did Schramm add to the Interactive Model?

Field of Experience (shared background of sender and receiver).

Which model treats communicators as simultaneous senders and receivers?

Transactional Model.

In the Transactional Model, communication is described as .

A continuous, dynamic, circular process influenced by context and noise.

What does Berlo’s SMCR model stand for?

Source, Message, Channel, Receiver.

According to Berlo, name one factor that affects the Source’s effectiveness.

Communication skills (other acceptable: attitudes, knowledge, social system, culture).

Give one example of ‘channel’ senses listed by Berlo.

Hearing (others: seeing, touching, smelling, tasting).

Which quiz item defined communication as a two-way process?

“Communication is a two-way process,” essential for effective communication.

What body language was identified as showing active listening?

Nodding and making eye contact.

Which type of communication relies on gaze or looks?

Non-verbal communication.

What indicates that communication really takes place, according to the quiz?

When the receiver decodes the message.

What is the BEST way to continue communication from the quiz?

Active listening.

Provide one example of a communication channel from daily life.

Telephone call (others: face-to-face speech, email, social media message).

Give one reason the ‘Hello / Hi’ GIF conversation failed.

Receiver assumed the message was directed at her without checking context (misinterpretation; no shared context).

What lesson is illustrated by ‘I just saved $200 on my MRI’ meme regarding communication?

Messages need contextual clarity; without it they can confuse the receiver.