Communication and Collaboration in Professional Nursing

These flashcards cover key concepts in communication and collaboration within professional nursing, focusing on therapeutic relationships, self-awareness, effective communication strategies, and interprofessional collaboration.

What is the therapeutic use of self according to Hildegard Peplau?

The use of one’s personality and communication skills to help patients.

What are the three phases of the therapeutic nurse-patient relationship?

Orientation Phase, Working Phase, Termination Phase.

What characterizes the Orientation Phase in the nurse-patient relationship?

The patient develops a rapport with the nurse and their major problems and needs are identified.

What happens during the Working Phase of the nurse-patient relationship?

The nurse and client tackle tasks outlined in the orientation phase.

What is the effect of regression during the Working Phase of the nurse-patient relationship?

It is an ego defense mechanism that often precedes positive changes in behaviors.

What does the Termination Phase involve in the therapeutic nurse-patient relationship?

Nurse and patient take activities that enable them to end the relationship in a therapeutic manner.

What are professional boundaries in nursing?

The spaces between the nurse’s power and the client’s vulnerability.

What are some common causes of communication breakdown?

Failing to see individual uniqueness, using value statements or clichés, giving false reassurance, failing to clarify.

What are the key components for effective interprofessional collaboration?

Respect, confidence, willingness to learn, cooperative spirit, belief in a common purpose.

What is SBAR in communication with other healthcare providers?

Situation, Background, Assessment, Recommendation.

How does empathy differ from sympathy in nursing?

Empathy involves awareness and identification with feelings, while sympathy involves entering into the feelings of the patient.

What types of questions should nurses use for effective communication?

Open-ended questions, to gather data and engage patients.

What is the primary goal of developing self-awareness in nursing?

To improve interpersonal relationships and the nurse-patient relationship.

What role do professional interpreters play in communication across differing languages?

They translate orally from one language to another.

What is nonjudgmental acceptance in nursing?

Acknowledging all patients’ rights to be who they are and express their uniqueness.