L375 Keller Quiz 1

Why do we care about ethics?

- Employee happiness, loyalty, productivity all linked to workplace culture

Respect

- Most important leadership behavior

- Has a clear impact on employee engagement and retention

Ethics

- Guiding light/ compass to build a positive workplace culture

- Rules and principles that sustain relationships

Behavioral Ethics

- Examines why and how people make ethical decisions

TCJR Framework

- Systematic approach for evaluating our decisions

- Think about your choices

- Commit by making a choice

- Justify you reasoning

- Reflect on your reasoning (limitations, assumptions, reconsider)

Bias

- An evaluation or belief (can be favorable or unfavorable)

- Can be based on inaccurate information or stereotypes

Types of bias

- Framing Bias

- Role Morality

- Conformity Bias

- Self-Serving Bias

- Fundamental attribution Error

- Ethical Fading

Bias in an unconscious manner

- some bias is explicit

- Bias frequently occurs in an unconscious manner (sometimes called a bias blind spot)

Implicit Bias

- Example of a bias operating unconsciously

- Sometimes used interchangeably with unconscious bias, but can also have distinctions

- Defined as the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner

- Can sometimes run contrary to our explicit/conscious values or beliefs

- Operate outside our conscious awareness

IATS Research

- Significant amount of research has shown that unconscious bias exists

- Has been debated about the degree to which implicit bias leads to unconscious behavior

Ethnocentrism

- view that our way of doing things are ordinary and better than other approaches

Perception of Cause

- flawed belifes concerning what caused a problem (can affect a decisions quality)

Focus on the people

- Most people tend to blame a person when assessing blame

Breadth

- Requires we account for potential affects of all stakeholders

Simplifying consequences

- Some potential outcomes are ignored, leads to bias by ignoring low-probability events

Ignoring the public may "Find OUt"

- Mangers should consider public's reaction to decision made and reasons for it

Discounting the future

- Prioritizing short term benefits over long term consequences

Overconfidence

- Can lead to clouded-biased decisions

Denial of Responsibility

- They believe they have no other choice than to participate in such activities

Denial of Injuiry

- They believe no one is harmed from their actions, meaning their actions are not really corrupt

Denial of the victim

- Actors counter any blame by stating the harmed party deserved it

Condemning the Condemnersq

- They shift attention away from their actions to the motives of the ones enforcing the rules or standard applied against them

Appeal to Higher Loyalties

- They argue their actions were for the better of a higher order value

Metaphor of the Ledger

- They believe they can act badly based on accrued merit

Claim of Entitlement

- They justify their behavior by stating they deserved the result of their behavior

Claim of Relative Acceptability/ Normality

- Actors justify their conduct by comparing to others, whom they believe are worse