CompTIA + 1102 Module 13 (4)

Attended Installations

High touch - You install everything yourself manually

Unattended Installations

Involve levels of automation - Low touch or zero touch

Clean install of an OS

New machine with a blank hard drive, The OS is installed from scratch

In-Place Upgrade of an OS

There is an OS already on the machine and you are upgrading

When upgrading an OS what are some of the things you should consider?

Hardware compatibility with new OS, Application and Driver support for new OS, Remember to backup user files and preferences

What are the 4 boot methods discussed in the course?

Device priority (to choose the boot device), Optical media (CD or DVD), USB or External drive (Most popular), Over the Network

If you have an issue with your operating system, what are two of the ways you can factory reset your machine?

Recovery partition (resets the OS to its factory state)

Reset windows —> Reset (Lets you reset without a new license)

If I have an issue with my windows OS and want to factory reset it without loosing my user data what can I do?

Windows Reset —> Refresh

What are some system requirements that some applications might have?

CPU, System memory, Storage, 32-Bit vs 64-Bit, features, speed/cores,

What is something you should consider when deploying a new application in a business?

User training, increased support requirements (more things to think about), Network load, and licensing and compliance

POST

Power On Self Test —> Beep (BIOS codes) that lets you know that the components of your machine are in working order. (1 solid beep = Good)

An issue with these components will not give an error bios code in the POST when turning on your machine

Motherboard and the PSU

What are two boot recovery tools you can use when troubleshooting boot issues with your machine?

Advanced boot options (F8 key repeatedly on startup), Safe mode (Starts up without majority of drivers and services)

This windows tool allows you to create restore points on your machine which you can return to before an issue occurred

System Restore (Backs up everything but your user data —> You wont gain or loose data)

System Restore only works in which drive?

Drive C (System drive)

If I find that I have an issue after updating windows what can I do?

Roll back the update or new drivers that were installed at the same time in the device manager.

If I am having issues with sluggish performance, where can I go to try to diagnose the issue?

Task manager, resource monitor, performance monitor, Restart the machine

What are some common troubleshooting steps you can take?

Apply updates and defragment HDs, Verify requirements and add resources, Disable startup items and unnecessary services, Test for power management issues.