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What is a strategic alliance?
A cooperative relationship in which firms combine resources to pursue specific objectives.
What are the benefits of strategic alliances?
They enable specialization, provide opportunities for learning and flexibility, and act as a vehicle for market entry.
How do strategic alliances exploit partners' reputation?
They leverage partners' reputation and legitimacy.
What role do strategic alliances play in industry standards?
They help build industry standards.
Joint Venture
A legally independent company formed using investments from multiple firms. It facilitates knowledge sharing, but investment, involvement, and risk are high.
Equity Strategic Alliance
A partnership in which firms purchase equity positions in one another. The equity ownership helps facilitate cooperation and gives partners some level of control over each other.
Non-Equity Strategic Alliance
A partnership based solely on a contract. It is inexpensive and flexible but difficult to enforce, making cooperation less predictable.
Franchising
An entity (franchisee) buys the rights to sell another firm's products under its name, trademarks, and business system. The franchisee has limited liability, while the franchisor provides capital, products, promotions, and support.
Licensing
Entities pay royalties to develop products or services based on another firm's technologies.
Network Cooperative Strategy
A strategy in which several firms agree to form multiple partnerships to achieve shared objectives.
Challenges of Cooperative Strategies
Major challenges include difficulty cooperating, opportunism, goal incongruence, slower actions, complexity, and bargaining power dependence.
Partner Selection Criteria
Criteria include being picky, resource fit, strategic fit, and opportunities vs. threats.
Partner Management Mechanisms
Includes monitoring alliance activities and using clear and flexible contracts.
Inputs: contributions, control, targets
Outputs: rewards, exit plans
Reasons Firms Form Alliances
To create value through resource sharing, enter markets quickly, lower risk, gain new capabilities, respond to competition, and reduce uncertainty.
Complementary Alliances
Partners share resources to build competitive advantage across value chain stages (vertical) or within the same stage (horizontal).
Competition Response Strategy
Form alliances to respond to competitors' attacks.
Uncertainty-Reducing Strategy
Used to reduce environmental uncertainty, especially in emerging technologies.
Competition-Reducing Strategy
Collusion can be tacit (legal) or explicit (usually illegal).
Diversifying Alliance
Enables entry into new product or market areas.
Synergistic Alliance
Firms share resources or processes to create economies of scope or enhanced performance.
International Cooperative Strategy
Used to enter foreign markets, share risk, and leverage local knowledge.
Alliance Networks
Stable networks: are suited for mature industries
Dynamic networks: are suited for fast-changing, innovation-driven industries.
Managing Alliances
Cost minimization: involves formal contracts and monitoring
Opportunity maximization: involves trust and open communication.
Summary Chapter 9
Alliances = high risk / high reward (High potential value but increased complexity and vulnerability.)
What is corporate governance?
Mechanisms used to manage relationships among a firm and its stakeholders.
What does corporate governance determine and monitor?
The direction and performance of the firm.
How does corporate governance align the goals of managers and stakeholders?
By improving the quality of strategic decisions.
What influence does corporate governance have on firm value?
It influences how firm value is divided among stakeholders.
Principals (Shareholders)
Individuals or entities who purchase stock and become residual claimants of the firm's assets and earnings.
Agents (Managers)
Individuals hired to make decisions that direct the organization and operate it on behalf of shareholders.
Agency Relationship Problem
Occurs because principals and agents often have different interests and goals.
Information Asymmetry
A situation where one party has more or better information than the other.
Opportunism
The seeking of self-interest with guile — including deceit, manipulation, or malicious behavior — that benefits the agent at the expense of the principal.
Key Issue in Governance
Achieving alignment between parties to minimize opportunistic behavior.
Large Block Shareholders
Individuals or groups owning more than 5% of the firm's shares.
Institutional Owners
Pension funds, mutual funds, and investment firms that hold significant stakes and actively monitor managerial decisions.
Shareholder Activism
Shareholders who use their equity stake to pressure management for changes.
Limitations to Activism
Difficulty organizing dispersed shareholders, limited access to inside information, and managers may resist attempts to replace them.
Board of Directors
An elected group representing shareholders, responsible for monitoring managerial decisions, overseeing strategy, and protecting shareholder interests.
Insiders
High-level managers employed by the firm (e.g., CEO, CFO).
Outsiders
Independent individuals with no direct ties to the firm; generally considered better monitors of management.
Improving Board Effectiveness
More diversity, regular performance evaluations, and adjusting director compensation to encourage better oversight.
Executive Compensation
Compensation includes salary, bonuses, long-term performance incentives, stock awards, and stock options.
Challenges with Compensation
Executive decisions are complex and not always directly measurable, and outside factors affect firm performance.
Incentive Plans
May create unintended behaviors such as risk-seeking or risk aversion.
Market for Corporate Control
External organizations buy undervalued companies to replace ineffective management.
Managerial Defense Tactics
Strategies like golden parachutes, poison pills, staggered boards, and supermajority voting rules that make hostile takeovers more difficult.
Principal-Agent Framework
The principal-agent model explains many relationships where one party delegates decision-making to another.
Organizational Structure
Specifies the firm's formal reporting relationships, procedures, controls, authority, and decision-making processes. Structure determines how work gets done and how information flows throughout the organization.Structure must match the strategy, and if expected results are not achieved, the structure often needs to change.
Why Structure Matters
Determines how fast and effectively a firm can act. Influences innovation, efficiency, and communication
Can enable or restrict strategic execution
A mismatch between structure and strategy causes poor performance
Simple Structure
A structure where the owner-manager makes all major decisions and monitors all activities.
Strengths of Simple Structure
Fast decision-making. Flexibility
Best for single product / single market firms
Shortcomings of Simple Structure
Growth increases complexity beyond what one person can handle. Owner-manager eventually lacks the ability to manage the growing organization.
Information overload
Functional Structure
A structure organized by functional areas (e.g., marketing, finance, operations), with each department reporting to the CEO.
Strengths of Functional Structure
Efficient specialization. Clear division of labor.
Supports standardized processes.
Shortcomings of Functional Structure
Weak communication across functions ('functional silos'). Coordination challenges.
Can slow decision-making.
Harder to adapt or innovate across departments.
Multidivisional Structure (M-Form)
A structure where the firm is divided into semi-autonomous divisions, each operating like its own small business.
Strengths of Multidivisional Structure
Clear accountability by division. Better strategic focus per business unit.
Enables diversification and large-size management
Shortcomings:
Shortcomings of Multidivisional Structure
Can become overly complex. Can become overly complex
Divisions may form silos.
Resource sharing may be discouraged.
Internal competition may increase costs or conflict.
Cooperative M-Form
Divisions share resources and coordinate strategies.
Encourages integration and collaboration.
Good for firms using related diversification.
Strategic Business Unit (SBU) M-Form
The firm is divided into SBUs, each acting as a profit-maximizing unit.
Some decentralization; moderate resource sharing.
Good for moderately diversified firms.
Competitive M-Form
Divisions operate independently and compete for resources.
Highly decentralized; little to no resource sharing.
Encourages competition but loses integration benefits.
Geographic Structure
Divisions organized by region (e.g., Europe, Asia, North America).
Emphasizes local responsiveness and adaptation.
Useful when consumer preferences differ across countries.
Product Structure
Divisions organized by product lines globally.
Emphasizes coordination, integration, economies of scale & scope.
Helpful for firms with standardized global products.
Combination / Matrix / Hybrid Structures
Mix elements of both geographic and product structures.
Enables global coordination and local responsiveness.
Very flexible but also complex and difficult to manage.
The Future of Organizational Structure
More firms shifting toward:
Network-based structures
Flatter, decentralized designs
Agile teams
Digital and remote collaboration
Emphasis on adaptability, innovation, and speed rather than hierarchy.
Strategic Leadership
The ability to direct others toward achieving the firm's goals by managing operations, making decisions, empowering employees, anticipating future conditions, envisioning possibilities, and maintaining flexibility in dynamic environments.
Managerial Discretion
The latitude of action that managers have when making decisions.
External environment
Factors such as industry, competition, and regulations that influence managerial discretion.
The organization
Factors such as culture, resources, and structure that influence managerial discretion.
The individual manager
Factors such as tolerance for ambiguity, interpersonal skills, and confidence that influence managerial discretion.
Top Management Team (TMT)
Key managers/executives (C-suite) responsible for formulating and implementing strategy; they report directly to the CEO.
Heterogeneous TMT (Varied backgrounds)
A team with varied backgrounds that leads to better decision quality, more perspectives, greater likelihood of innovation, but more conflict and slower consensus.
Homogeneous TMT (Similar backgrounds)
A team with similar backgrounds that allows for fast decision-making and less conflict but may overlook alternatives and risks groupthink.
Power
The ability to exert one's will despite resistance from others.
Powerful CEOs
CEOs who can neutralize the board by filling it with insiders or sympathetic outsiders and may consolidate power by serving as both CEO and Board Chair.
Are Powerful CEOs Good or Bad?
Benefits: Faster decision-making, strategic consistency
Risks: Reduced oversight, potential for self-serving behavior
Leadership Succession
The process of promoting leaders from within or hiring leaders from outside the firm.
Internal Labor Market
Promotes leaders from within, providing deep organizational knowledge, stability, and cultural alignment, but may reinforce outdated thinking.
External Labor Market
Hires leaders from outside the firm, bringing new ideas and higher likelihood of strategic change, but may lead to less firm-specific knowledge and potential cultural mismatch.
Determining Strategic Direction
The process of creating and communicating mission and vision, using symbolism to inspire and motivate, and shaping the firm's long-term goals and identity.
Managing the Resource Portfolio
The process of structuring, acquiring, accumulating, and divesting resources, as well as bundling resources to form capabilities and leveraging capabilities to create competitive advantages.
Exploiting and Maintaining Core Competencies
Adjusting, refining, or developing new competencies, identifying new market opportunities, and ensuring capabilities remain relevant.
Human Capital
The knowledge and skills of the firm's workforce, which is a critical source of competitive advantage.
Social Capital
Internal relationships that facilitate cooperation, coordination, and unique advantage, as well as external relationships that provide access to resources, partnerships, and risk-sharing.
Organizational Culture
A set of ideologies, symbols, and values shared by members of the organization.
Emphasizing Ethics
The practice of strengthening trust and social capital through ethical behavior, including codes of conduct, monitoring ethical standards, leaders modeling ethical behavior, rewarding ethical decisions, and treating all employees with dignity and respect.
Balanced Scorecard
A control framework that uses multiple metrics to evaluate performance, including mission alignment, customer satisfaction, internal operations, learning and growth, and financial outcomes.