Leadership and Management

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Last updated 4:29 PM on 7/16/26
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51 Terms

1
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This theory emphasize that leaders are born with inherent properties.

Trait Theory

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This theory emphasize that leadership can be learned and developed.

Behavioral Theories

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This theory emphasizes that no single “best” style exist.

Situational / Contingency Theory

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  • Leadership style where the leader inspires and motivates their members in order have improved outcomes.

    • Time consuming and not effective in crisis situations; emotionally draining

Transformational Leadership

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Leadership style that requires rewards and punishment to clarify roles and task

Transactional Leadership

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Is legal doctrine holding employers vicariously liable for the wrongful acts or negligence of their employees.

Respondeat superior

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Leadership style where the leader makes decision independently with little to no input from the team.

Autocratic (Authoritarian)

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Leadership style where the leader is participative and asks input from the members of the team.

Democratic

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Leadership style with minimal guidance and allows team to make decisions.

Laissez - Faire (Delegative)

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Leadership style that puts the team members first to promote growth and well - being

Servant

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Leadership style with integrity, transparency, and strong moral compass.

Authentic

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Leadership Roles and Responsibilties

  • Direct Patient Care

  • Administrative and Managerial

  • Educational

  • Research and Innovation

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What is the purpose of nursing management?

  • Ensure quality patient care

  • Support staff

  • Achieve Goals

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What are the management theories?

  • Scientific

  • Human Relations

  • Systems

  • Chaos

15
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Management theory that maximizes efficiency and uses standardized protocols.

Scientific

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Who developed the Scientific Theory of Management?

Frederick Taylor

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Management theory that values the importance of teamwork and positive work environment to increase moral.

Human Relations Theory

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Who developed the humans relations theory of management?

Elton Mayo

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Theory of management that uses interconnected system and values the whole more than the sum of whole.

Systems Theory

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Who created the Systems Theory of Management?

Ludwig Van Bertalanffy

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Theory of management that is complex and unpredictable.

Chaos Theory

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What are the core functions of management? CPDOS

  • Controlling

  • Planning

  • Directing

  • Organizing

  • Staffing

23
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Defined as setting goals and determining the best course of action.

Planning

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Defined as what structures the work and accomplishes goals. Defines roles and responsibilities.

Organizing

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Human resources acquire, develop, retain the human side of management.

Staffing

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Defined as influencing, motivating, and guiding the staff to achieve goals.

Directing (Leading)

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Defined as monitoring performance against standards and to align to legality.

Controlling

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Framework that defines how organization activities are directed to achieve the goals.

Organizational Structure

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  • Organization structure that is organized by function / specialty.

    • e.g., Nursing Dept, Pharmacy Dept, Radiology Dept

Functional Structure

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  • Organization structure that is separate, semi-autonomous based on product, service and patient population.

  • Each division has its own nurses, administrators, and support staff.

    • e.g., Medical Division, Surgical Division, Pediatric Division

Divisional Structure

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Organization structure that combines both functional and divisional structures.

Matrix Structure

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Organization where authority is concentrated in upper management.

Centralization

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Organization where authority is delegated to lower-level managers and unit leaders.

Decentralization

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Defined as accepted standard and behaviors.

Norms

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Tangible representation of culture (e.g., uniform, awards,)

Artifacts

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Responsibility to command; formal / informal ability to influence another.

Power

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Legitimate, formal, right to direct others

Authority

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Actual process of affecting thought, behavior, decision of others

Influence

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Defined as the ability to give rewards

Reward Power

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Defined as the ability to punish or withhold rewards

Coercive Power

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Exerted power that comes from specialized knowledge and skills/

Expert Power

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Comes from a person’s charisma, likability and ability to inspire loyalty.

Referent Power

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Defined as the duty to perform a task

Responsibility

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Comes from having access to or control over important information.

Information Power

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Influence Strategies

  • Using logical arguments and data.

Rational Persuasion

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Influence Strategies

  • Inspiring commitment by appealing to values and ideals.

Inspirational Appeals

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Influence Strategies

  • Involving others in the decision making

Consultation

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Influence Strategies

  • Working together to solve a problem

Collaboration

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Influence Strategies

  • Using flattery and praise

Ingratiation

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Influence Strategies

  • Using demands, threats, and intimidation

Pressure.

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