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The Consumer Protection from Unfair Trading Regulations (2008)
Regulations that protect the consumer from unfair practices and ban misleading and aggressive sales tactics
The Consumer Credit Act (1974)
A law that regulates credit card purchases and gives consumers protection when taking out loans or hire agreements
Data Protection Act (1998)
A law that covers information or data stored on a computer or an organized paper filing system about living people
Food Act (1984)
A law covering the safe preparation, labeling, storage and sale of food
Holiday Pay
Money paid to employees for days off and holidays
Compensation
Money paid to someone to make up for injury or disadvantage caused by another person or organization
Public liability insurance
The insurance that all business must have to insure against loss or injury suffered by customers on their premises
Employment tribunal
A formal hearing of a grievance or demand by an employee against an employer
Comply with
To follow, to obey
Act
A law
Law
A system of rules that apply to people in a country
Regulation
A way of making sure law is followed, usually applying to specific businesses or goods
Standard
Levels of quality that are usually set by businesses or industry bodies
Hours of work
The amount and the timing of an employees regular work
Overtime
Paid work done in addition to normal working hours